Laurine Picard
Flight Attendant
Reisterstown,MD
Summary
Highly motivated and service-oriented individual with a passion for travel and providing exceptional customer service. Currently working as an Au pair, where I’ve developed strong communication, problem-solving, and time-management skills in a dynamic, multi-cultural environment. Proven ability to adapt quickly to new situations, work under pressure, and maintain a positive attitude. Exited to transition into the role of a flight attendant, where I can leverage my strong interpersonal skills, attention to detail, and commitment to safety and comfort. Fluent in French and English, with a natural ability to connect with people from diverse backgrounds. Ready to deliver the best service and ensure an amazing travel experience for passengers.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Au Pair
Cultural Care
Reisterstown, MD
10.2023 - Current
- Provided emotional support during challenging situations or difficult transitions
- Adapted easily to varying family dynamics while maintaining a professional attitude
- Modeled appropriate social behaviors and encouraged concern for others, helping develop interpersonal relationships and communication skills
Receptionist
Cap Fun
06.2023 - 09.2023
- Developed effective working relationships with clients to ensure satisfaction with services provided
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
Receptionist
City Hall
07.2021 - 09.2021
- Greeted visitors warmly and ensured they had a positive experience
- Assisted with administrative tasks such as filing documents, copying materials
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
Receptionist
City Hall
09.2020 - 11.2020
- Answered questions about organization and provided callers with address, directions, and other information
- Used sign-in sheets and other check-in procedures to track visitors on premises
- Greeted persons entering establishment, determined nature, and purpose of visit and direct and escort them to specific destinations
Education
High School Diploma -
Beauséjour
Narbonne 09.2020 - 07.2022
Skills
- Cultural immersion
- Patience and tact
- Social skills development
- Language proficiency
- First aid
- Adaptability and flexibility
- Stress management
- Organization skills
- Safety awareness
- Emotional support
Certification
Cabin Crew Attestation
Timeline
Au Pair
Cultural Care
10.2023 - Current
Receptionist
Cap Fun
06.2023 - 09.2023
Cabin Crew Attestation
01-2023
Receptionist
City Hall
07.2021 - 09.2021
High School Diploma -
Beauséjour
09.2020 - 07.2022
Receptionist
City Hall
09.2020 - 11.2020
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