Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laysia Cowart

District Heights

Summary

Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

4
4
years of professional experience

Work History

Bartender

Blue Sunday Bar & Grill
Bowie
05.2024 - Current
  • Prepared and served classic and craft cocktails in a high-volume bar, serving 300+ customers daily.
  • Maintained accurate cash handling, opened/closed the register, and balanced the drawer with 100% accuracy.
  • Provided exceptional customer service, leading to an increase in repeat patrons, and tips.
  • Managed inventory levels, restocked supplies, and placed orders as needed.

Banquet Server

Copper Canyon Restaurant
Glenarden
01.2024 - 05.2024
  • Delivered attentive, personalized service in a fine dining environment, with a focus on guest experience.
  • Memorized and described daily chef's specials and wine pairings, with in-depth knowledge of ingredients and preparation methods.
  • Assisted with event preparation by organizing supplies and equipment efficiently.

Waitress

Jasper’s Restaurant
Largo
02.2023 - 01.2024
  • Memorized over 30 menu items, drinks, and specials to give personalized recommendations to guests.
  • Successfully resolved conflict, resulting in guests’ satisfaction 100% of the time.
  • Managed POS and CRM software, and entered over 50 orders per hour, ensuring transaction totals reflected recorded receipt totals.

Warehouse Associate

Nordstrom Distribution Center
Upper Marlboro
06.2021 - 01.2023
  • Picked and packaged materials to meet and exceed each hourly and daily business goal.
  • Organized and staged inventory for efficient processing and safety.
  • Unloaded freight and operated machinery for inventory put-away.

Education

High School -

Charles Herbert Flowers High School
Springdale, MD
05.2020

Skills

  • Computer: Microsoft (Word, PowerPoint, Excel), Google (Slides, Docs, Sheets), FOSSE
  • Certifications: Forklift (turret truck and walkie rider)
  • Cocktail preparation
  • Cash handling
  • Conflict resolution
  • Communication skills
  • Cash register operation
  • Time management
  • Team collaboration

Timeline

Bartender

Blue Sunday Bar & Grill
05.2024 - Current

Banquet Server

Copper Canyon Restaurant
01.2024 - 05.2024

Waitress

Jasper’s Restaurant
02.2023 - 01.2024

Warehouse Associate

Nordstrom Distribution Center
06.2021 - 01.2023

High School -

Charles Herbert Flowers High School

Similar Profiles

CREATE PROFILE
Laysia Cowart