Leilene Gil
Hagerstown
Summary
Dedicated and reliable, with a proven track record in customer service and cash handling, honed at companies like JCPenney. Excelled in maintaining cleanliness and hygiene, ensuring customer satisfaction through effective communication and problem-solving skills. Demonstrated strong work ethic and integrity, significantly enhancing customer experience and operational efficiency.
Overview
3
3
years of professional experience
Work History
Floor Staff Member
Skyzone
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
Babysister
Self-employeed
06.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Cashier
JCPenney
11.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
South Hagerstown High School
Hagerstown, MD05-2025
Skills
- Cleanliness and hygiene
- Workplace safety
- Cash handling expertise
- Patience and empathy
- Reliability and punctuality
- Customer service
- Cleaning
- POS system operation
- Strong communication skills
- Native spanish fluency
- Problem-solving
- Time management
- Strong work ethic
- Customer assistance
- Work ethic and integrity
Languages
Spanish
Native or Bilingual
Timeline
Floor Staff Member
Skyzone
04.2024 - Current
Cashier
JCPenney
11.2023 - 01.2024
Babysister
Self-employeed
06.2022 - Current
South Hagerstown High School
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