Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Len Familant

Bethesda,Maryland

Summary

Senior Operations Management Professional with a proven track record of success in business operations, sales, procurement, strategic planning, and fulfillment. Demonstrated ability to lead teams, optimize processes, manage multimillion-dollar budgets, and drive profitability. Industry experience includes retail, eCommerce, telecom, and technology. Skilled in vendor management, cost control, and startup operations.

Overview

25
25
years of professional experience

Work History

Manager

STC Management
01.2021 - Current
  • Lead operations across multiple retail and fulfillment centers generating $10M+ in annual sales.
  • Supervise 20+ managers, oversee sales, marketing, customer service, billing, inventory, and budget.
  • Increased gross sales by 28% year-over-year through process and marketing improvements.
  • Reduced inventory shortages by 90% through revamped supply chain procedures.

Senior Client Executive

MileOne & Passport BMW
01.2016 - 01.2020
  • Managed retail and online sales of new and pre-owned vehicles across the Maryland region.
  • Ranked top regional sales executive; consistently #1 for BMW-financed and leased vehicles.
  • Increased annual sales by 20% through improved sales scripts and SEO optimization.

SaaS Software Sales & Strategy Specialist

CYIOS Corporation
01.2013 - 01.2020
  • Directed sales and marketing for cloud-based performance software in federal and commercial sectors.
  • Secured major accounts including IBM through strategic relationship-building and negotiations.

President

JAG Consultants
01.2011 - 01.2014
  • Founded and managed a consulting firm supporting clients in education, healthcare, and retail.
  • Developed marketing strategies and identified high-value sales channels for small businesses.
  • Promoted direct marketing platforms, including Zeta Interactive’s innovative tools.

Co-Founder / EVP of Procurement

Simplexity (formerly InPhonic)
01.2000 - 01.2010
  • Co-founded leading eCommerce retailer for wireless phones, taking the company public.
  • Directed inventory, logistics, fulfillment, and marketing; managed 250 employees.
  • Oversaw 1M+ packages per year, negotiated wireless contracts, and created digital marketing strategies.
  • Helped rank the company #1 on the INC 500 list.

Education

Bachelor of Arts - History

University of Maryland
College Park, MD

Skills

  • Telecom Expense Management
  • Operations & Vendor Management
  • Strategic Planning & Budget Oversight
  • Sales Leadership & Marketing Strategy
  • Supply Chain & Procurement
  • Fulfillment & Inventory Control
  • Process Improvement & Cost Reduction
  • Team Leadership & Staff Development
  • MS Office Suite
  • MS Access
  • Proprietary Software Applications

Timeline

Manager

STC Management
01.2021 - Current

Senior Client Executive

MileOne & Passport BMW
01.2016 - 01.2020

SaaS Software Sales & Strategy Specialist

CYIOS Corporation
01.2013 - 01.2020

President

JAG Consultants
01.2011 - 01.2014

Co-Founder / EVP of Procurement

Simplexity (formerly InPhonic)
01.2000 - 01.2010

Bachelor of Arts - History

University of Maryland

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Len Familant