Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lena Curtis

Glen Burnie

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Support Technician

The Cheesecake Factory
11.2024 - Current
  • Played a key role in the successful completion of various company initiatives by collaborating effectively with colleagues at all levels.
  • Increased overall efficiency with thorough analysis of workflows, identifying bottlenecks, redundancies, or other areas requiring optimization.
  • Contributed to a positive work environment through active participation in team meetings, trainings, and initiatives.
  • Improved data accuracy through meticulous record-keeping and database management.
  • Ensured smooth workflow by coordinating resources, personnel, and schedules in a fast-paced environment.
  • Optimized inventory control procedures, resulting in reduced waste and increased cost savings.
  • Coordinated with vendors on invoice management and resolving outstanding issues.
  • Collected, arranged, and input information into database system.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Paramedic/EMS

Hart to Heart Transportation
06.2017 - 10.2021
  • As a Paramedic/EMS for Hart to Heart transportation I performed Patient Assessment and Care which includes Initial assessment: Evaluate patients' medical conditions to determine the severity of their injuries or illnesses - Medication administration: Administer prescribed medications as needed, following protocols and guidelines - Trauma care: Manage traumatic injuries, including bleeding control, splinting fractures, and immobilization and a multitude of other things.
  • Additionally, I safely transported patients to hospitals or other healthcare facilities, ensuring their comfort and stability during transit, Inspected and maintained medical equipment to ensure proper functioning and, completed detailed reports documenting patient assessments, treatments, and transportation information.

Education

Bachelors of Science - Paramedicine

University Of New Haven
New Haven, Connecticut
05.2022

Associates - Paramedicine

Anne Arundel Community College
Arnold, MD
06.2017

Skills

  • Teamwork
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Issue resolution
  • Expense reporting
  • Customer support
  • Operational efficiency
  • Operations tracking
  • Equipment inspection
  • Teamwork and collaboration
  • Professionalism

Certification

  • Emergency Medical Services Administration Certification, 2022
  • Advance Cardiovascular Life Support, 2015, Current
  • Pediatric Advanced Life Support, 2015, Current
  • CPR, 2012, Current

Timeline

Operations Support Technician

The Cheesecake Factory
11.2024 - Current

Paramedic/EMS

Hart to Heart Transportation
06.2017 - 10.2021

Associates - Paramedicine

Anne Arundel Community College

Bachelors of Science - Paramedicine

University Of New Haven

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Lena Curtis