LEONARD FOUKWI
Baltimore
Summary
Experienced in providing crisis intervention support, effectively addressing client needs during emergency situations. Conducted thorough home visits to evaluate safety and collaborated with various stakeholders, including healthcare providers and legal representatives, to ensure comprehensive care for clients. Monitored client progress through regular follow-ups and compiled detailed reports for supervisory review, demonstrating strong case documentation skills. Adhered to ethical standards while assisting clients with government benefit applications and coordinating necessary resources for ongoing support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Case Manager
TriSource Health
Baltimore
11.2023 - 03.2025
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Collaborated with other service providers to ensure continuity of care for clients.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Monitored client progress through regular follow-up contacts.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Provided referrals to appropriate health care providers or other community resources.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Determined organizational policies regarding program eligibility, requirements and benefits.
Education
Bachelor of Science - Medical Laboratory Science
Biaka University Institute of Buea
Buea Cameroon07-2022
Skills
- Crisis intervention
- Case documentation
- Benefit applications
- Client assessment
- Stakeholder collaboration
- Financial support
- Treatment Planning
- Medical records management
- Staff management
- Patient assessments
- Regulatory compliance
- Relationship building
- Financial resource management
- Community resources
- Documentation and reporting
- Utilization review
- Critical thinking
- Interdisciplinary collaboration
- Staff education and training
- Records management
- Case management
- Eligibility assessment
- Annual case reviews
- Goal setting
- Direct patient care
- Utilization management
- Emotional awareness
- Court mandated reporter
- Patient needs assessment
- Empathy and compassion
- Cost reduction initiatives
- Social work
- Community outreach
- Group therapy
- Resource management
- Clear communication
- Indirect patient care
- Patient support
- Discharge planning
- Resource identification
- Family education
- Data entry and analysis
- Resource allocation
- Stress management
- Positive attitude
- Needs assessment
- EMR / EHR
- Program development
- Progress evaluations
- HIPAA compliance
- Performance tracking
- Report writing
- Vulnerable population awareness
- Cross-functional collaboration
- Client relationship management
- Recruitment
- Risk assessment
- Quality assurance controls
- Insurance regulations
Languages
English
Full Professional
Certification
Bachelor of Science in medical laboratory sciences.
Timeline
Case Manager
TriSource Health
11.2023 - 03.2025
Bachelor of Science - Medical Laboratory Science
Biaka University Institute of Buea