Leonard Younger
Kensington
Summary
Constantly striving for protection. Dynamic professional with a proven track record at Jimmy John's, excelling in staff development and effective leadership. Recognized for enhancing operational efficiency and customer satisfaction through critical thinking and meticulous organization. Skilled in team management and adept with technology, ensuring high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Person in Charge
Jimmy Johns
12.2013 - 06.2014
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Worked with management team to implement proper division of responsibilities.
Master Sandwich Artist
Jimmy John's
11.2011 - 11.2012
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Restocked and rotated stock in display case to mitigate stock loss.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Labatory Assistant
University of Maryland College, UMUC
10.2010 - 11.2011
- Feed the fish
- Identifying dead eggs in the scope
- Handled equipment, chemicals, and materials properly and with caution.
- Scrubbed and sanitized fish tank to maintain healthy environment.
- Applied effective time management techniques to meet tight deadlines.
Education
No Degree - Business Administration
University of Maryland University College
Adelphi, MdSkills
- Staff development
- Effective leadership
- Team management
- Schedule development
- Quick moving
- Computer Savy
- Critical Thinking
Accomplishments
World Champion in Online multiplayer.
Timeline
Person in Charge
Jimmy Johns
12.2013 - 06.2014
Master Sandwich Artist
Jimmy John's
11.2011 - 11.2012
Labatory Assistant
University of Maryland College, UMUC
10.2010 - 11.2011
No Degree - Business Administration
University of Maryland University College
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