Lesle Goodchild
Rising Sun
Summary
Resourceful Custodial Technician known for high productivity and efficiency in task completion. Possess specialized skills in sanitization techniques, chemical handling safety, and equipment maintenance. Excel in time management, adaptability to changing environments, and strong communication abilities. Understand importance of teamwork and customer service excellence in maintaining clean, safe, and welcoming spaces.
Experienced Custodial Technician with a background in maintaining cleanliness and sanitation of various environments, such as schools, offices, and hospitals. Strengths include knowledge of cleaning procedures and products, ability to perform minor repairs, and attention to detail. Have consistently made impact by improving overall hygiene standards while reducing maintenance costs in previous roles. Employ strong problem-solving skills with the ability to work independently or as part of a team.
Hardworking Custodian equipped with expert knowledge of cleaning equipment, products, and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards.
Resourceful Custodian knowledgeable about unique cleaning procedures paired with deep familiarity of major health codes and standards. Versed in meticulously cleaning and maintaining buildings, grounds and facilities. Strong understanding of chemical liquids and hazardous components.
Reliable professional experienced in cleaning and maintaining different types of facilities. Offers strength to lift heavy furniture, training in safety and expertise with job-related equipment. Dedicated to keeping spaces tidy and sanitized.
Organized professional with several years of experience executing custodial and maintenance duties in and around facilities. Skilled at performing minor repairs and responding quickly to emergency service calls. Strong knowledge of health and safety practices and regulations.
Seasoned professional with several years of experience. Cleaned floors of hallways and rooms, wiped glass and surfaces, dusted, removed trash, and maintained building entrances and walkways. Dedicated to procuring clean, sanitary work environments.
Experienced facilities cleaning professional with solid history working at buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash, and protected against infestations.
Reliable professional with background in facility maintenance and cleanliness. Known for high productivity levels and ability to efficiently complete tasks with precision. Skilled in operating cleaning machinery, chemical handling and safety protocols, and waste management practices. Excelling through strong organizational skills, adaptability, and teamwork to ensure environments are sanitary and welcoming.
Reliable janitorial professional with significant experience in maintaining cleanliness and sanitation of various facilities, including commercial buildings and educational institutions. Skilled in using cleaning equipment and chemicals safely, with strong attention to health and safety standards. Known for improving cleaning processes, leading to more efficient operations and higher satisfaction among clients. Demonstrated ability to work independently or as part of a team, managing time effectively to meet deadlines.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
20
20
years of professional experience
Work History
Custodial Technician
University of Delaware
Newark
03.2008 - Current
- Performed routine inspections of facilities to ensure they are kept clean.
- Maintained janitorial equipment such as vacuums, buffers and mops in proper working order.
- Checked security systems periodically making sure alarms are functioning correctly.
- Transported materials between buildings as needed using carts or dollies.
- Assisted in setting up for special events including tables and chairs setup and takedown.
- Inspected buildings regularly to identify any potential hazards or issues that need attention.
- Reported any maintenance issues or safety hazards to supervisor immediately.
- Organized storage closets ensuring items are properly labeled for easy identification.
- Provided excellent customer service while interacting with students, faculty members or visitors.
- Swept, vacuumed, mopped and buffed floors throughout the building.
- Replenished restroom supplies such as soap and toilet paper.
- Observed safety rules when using chemicals for cleaning purposes.
- Ensured a safe working environment by adhering to safety regulations at all times.
- Dusted furniture, window sills, ledges and wall hangings.
- Participated in regular staff meetings to discuss new initiatives or changes in policies and procedures.
- Trained new employees on proper custodial techniques.
- Removed trash from offices, classrooms and common areas.
- Cleaned and sanitized restrooms, classrooms, hallways and other areas of the facility.
- Responded to emergency spills promptly and followed proper clean-up protocols.
- Followed all established policies and procedures related to custodial work.
- Communicated with management regarding supply needs or issues that arise during shifts.
- Stripped, waxed and polished floors in accordance with established procedures.
- Performed minor maintenance duties such as changing light bulbs or unclogging toilets.
- Maintained inventory of custodial supplies ensuring adequate stock levels at all times.
- Reported any damages or repairs needed to supervisor immediately.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Moved equipment and furniture to thoroughly clean space.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Discarded cardboard boxes and trash in compactors and balers.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Notified building managers about needed repairs to maintain public safety.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Checked and stocked inventory throughout facility to meet expected demands.
- Maintained accountability for building keys, master keys and access cards.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Followed safety processes for all manual and electric cleaning equipment.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Kept business entrances clean, tidy and professional in appearance.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Followed company uniform, performance and security policies with every job.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Completed routine maintenance checks, notifying management of needed repairs.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Dusted furniture, machines or equipment.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Steam-cleaned or shampooed carpets.
- Stripped, sealed and polished floors.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Notified managers of repair needs or additions to building operating systems.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
- Monitored building security and safety by locking doors or avoiding hazards.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Housekeeper
Best Western Hotel
North East
02.2007 - 03.2008
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Observed proper use of chemicals when cleaning various surfaces.
- Organized closets with hangers for guests' clothing items.
- Disinfected telephones, light switches and other frequently touched objects.
- Reported any maintenance issues or damage to supervisors immediately.
- Scrubbed kitchen appliances, countertops and fixtures.
- Provided information about hotel services upon request from guests.
- Responded to requests from guests regarding housekeeping needs.
- Followed safety procedures when handling hazardous materials.
- Ensured that all health standards were met during cleaning operations.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Maintained and organized cleaning supplies stock.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Used cleaning chemicals following proper guidelines.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Returned rooms to occupant-ready status to satisfy future guests.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Communicated with maintenance team on damages to repair.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Reported damage or theft of hotel property to management.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Swept and damp-mopped private stairways and hallways.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Communicated with customers about requests for additional supplies or cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Sorted and counted linens and organized in storage areas.
- Waxed and polished wood furnishings to restore faded appearance.
- Inspected furniture for damage or stains in between guest stays.
Housekeeper
Crystal Inn and Suits
North East
12.2006 - 01.2007
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Observed proper use of chemicals when cleaning various surfaces.
- Organized closets with hangers for guests' clothing items.
- Disinfected telephones, light switches and other frequently touched objects.
- Reported any maintenance issues or damage to supervisors immediately.
- Scrubbed kitchen appliances, countertops and fixtures.
- Provided information about hotel services upon request from guests.
- Responded to requests from guests regarding housekeeping needs.
- Followed safety procedures when handling hazardous materials.
- Ensured that all health standards were met during cleaning operations.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Maintained and organized cleaning supplies stock.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Used cleaning chemicals following proper guidelines.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Returned rooms to occupant-ready status to satisfy future guests.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Communicated with maintenance team on damages to repair.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Reported damage or theft of hotel property to management.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Swept and damp-mopped private stairways and hallways.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Communicated with customers about requests for additional supplies or cleaning services.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Sorted and counted linens and organized in storage areas.
- Waxed and polished wood furnishings to restore faded appearance.
- Inspected furniture for damage or stains in between guest stays.
Head Housekeeper
Motel 6 Hotel
Elkton
09.2005 - 12.2006
- Reviewed reports from subordinates detailing room availability, occupied rooms, departures, arrivals, early check-outs, late check-ins.
- Implemented cost savings initiatives within the department while maintaining high levels of cleanliness.
- Performed daily inspections of guest rooms to identify maintenance needs.
- Scheduled preventative maintenance for all housekeeping equipment.
- Resolved customer complaints promptly and professionally.
- Organized inventories of linen, cleaning products and other items used by the Housekeeping Department.
- Assigned tasks to housekeeping staff, ensuring that all duties were completed in a timely manner.
- Provided guidance to team members to ensure proper completion of assigned tasks.
- Analyzed customer feedback surveys to identify areas needing improvement within Housekeeping Department operations.
- Created schedules for housekeeping staff based on occupancy levels and special events.
- Monitored use of chemicals used in the cleaning process to ensure safe working environment for employees.
- Maintained up-to-date records of supplies, equipment, and cleaning materials.
- Inspected and monitored housekeeping standards to ensure high quality of service.
- Established procedures for handling lost and found items as well as guest security issues.
- Ensured compliance with safety regulations in the workplace.
- Conducted regular performance reviews with staff members to measure progress and set goals.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Interacted pleasantly with clients and guests when performing daily duties.
- Organized supplies for use based on expected customer needs.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Used standard personal protective equipment to minimize chemical splashing incidents.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Verified each completed room against standard plans to maintain consistency.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Communicated guest service scores to drive improvement and higher guest satisfaction.
- Practiced safe work habits and wore protective safety equipment.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Communicated with maintenance team on damages to repair.
- Waxed and polished wood furnishings to restore faded appearance.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Communicated with customers about requests for additional supplies or cleaning services.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Sorted and counted linens and organized in storage areas.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Inspected furniture for damage or stains in between guest stays.
- Swept and damp-mopped private stairways and hallways.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
Education
High School Diploma -
Northeast High School
North East, MD06-1995
Skills
- Equipment maintenance
- Chemical handling
- Floor care
- Safety compliance
- Inventory management
- Customer service
- Team leadership
- Emergency response
- Time management
- Effective communication
- Training new employees
- Problem solving
- Detail orientation
- Floor maintenance
- Waste disposal
Timeline
Custodial Technician
University of Delaware
03.2008 - Current
Housekeeper
Best Western Hotel
02.2007 - 03.2008
Housekeeper
Crystal Inn and Suits
12.2006 - 01.2007
Head Housekeeper
Motel 6 Hotel
09.2005 - 12.2006
High School Diploma -
Northeast High School