Leslie Lopez
Gaithersburg
Summary
Affectionate Babysitter with hands-on experience monitoring the well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining a child-friendly environment. Responsible and motivated student ready to apply education in the workplace. I can offer the ability to handle challenging work and excellent time management skills, as well as amazing customer service skills and communication skills ensuring people have the right experience every time!
Overview
5
5
years of professional experience
Work History
Cashier/Kitchen Helper
Dunkin' Donuts
Columbia, MD
12.2025 - 05.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly if there was any issues.
- Managed cash register operations, ensuring balanced cash drawers at the end of the shift.
- Maintained cleanliness and organization of the workstation to make sure we were following the health and safety standards.
- Developed strong relationships with regular customers ensuring a welcoming atmosphere in-store.
Package Handler
FedEx:Ground
Beltsville, MD
11.2025 - 12.2025
- Operated package scanning equipment for accurate tracking and processing.
- Sorted packages efficiently by number and weigh to ensure timely deliveries and reduce errors.
- ALWAYS Collaborated with team members to maintain workflow and ensure there was no setback, whether it was communicating with one another or helping each other physically.
- Monitored package quality during handling to minimize damage claims and enhance customer satisfaction.
- Always moving in a faster pace then usual as it requires in this position due to high volume package quantity's and peak time
Babysitter
Joy Mcglaun
Bethesda, MD
05.2021 - 02.2025
- Monitored children's safety and well-being to prevent accidents and falls.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Enforced rules to teach good manners and maintain safe environment.
- Responsibly watched children while parents were out.
- Organized creative activities to develop children's physical, emotional and social growth.
- Led hands-on activities consistent with child's interests and skills.
- Ensured physical and social well-being of each child.
- Traveled with family to help with vacation activities and childcare.
- Engaged in after-school activities by assisting with sports practice and homework assignments.
Cashier/Restaurant Waiter
Ledo Pizza
Gaithersburg, MD
08.2023 - 12.2024
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided exceptional service to high volume of daily customers.
- Stocked server areas with supplies before, during and after shifts.
Education
High School Diploma -
Gaithersburg High School
Gaithersburg, MD06-2024
Skills
- Behavior monitoring
- Activity Planning
- Light Housekeeping
- Homework Assistance
- Schedule Management
- Child Supervision
- Early Childhood Development
- Order Management
- Dining customer service
- Service prioritization
- Customer Service
- Product Knowledge
- Time management skills
- Customer assistance
- Customer service
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Team collaboration
- Money handling
- Reliability and punctuality
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Education and Training
other
Timeline
Cashier/Kitchen Helper
Dunkin' Donuts
12.2025 - 05.2026
Package Handler
FedEx:Ground
11.2025 - 12.2025
Cashier/Restaurant Waiter
Ledo Pizza
08.2023 - 12.2024
Babysitter
Joy Mcglaun
05.2021 - 02.2025
High School Diploma -
Gaithersburg High School