Front desk Receptionist
- Addressed and resolved customer Complaints
- Managed patient check-in and check-out processes to ensure efficient workflow.
- Scheduled appointments and coordinated with medical staff to optimize patient flow.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Answered phone calls, addressed inquiries, and directed patients to appropriate resources.
- Processed insurance information and verified coverage for seamless billing procedures.