Results-driven insurance professional with experience in sales, customer service, and account, sales and staff management. Proven ability to build client relationships, exceed sales goals, and provide tailored insurance solutions. Strong communication, leadership, and problem-solving skills developed through professional and collegiate athletic experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager
Greg Butler State Farm Agency
Pocomoke City
08.2023 - Current
Supervised and motivated insurance sales agents and account representatives to exceed performance standards.
Recruited, coached, and trained sales staff, fostering professional development.
Conducted evaluations, delivering ongoing feedback to enhance productivity.
Established clear expectations for team performance, ensuring accountability.
Identified new business opportunities through market analysis and strategic planning.
Developed effective sales strategies that increased production in personal and commercial lines.
Sell and service personal and commercial line insurance products.
Cultivated relationships with key clients and centers of influence for sustained growth.
Insurance Sales Representative
The Emory Agency State Farm
Georgetown
05.2020 - 08.2023
Assisted clients in selecting optimal coverage for personal and business insurance needs.
Sold and serviced auto, homeowners, renters, umbrella, life, health, general liability, commercial property, and workers' compensation policies.
Conducted policy reviews to identify cross-selling and account rounding opportunities.
Prepared proposals, applications, renewals, and endorsements with high accuracy.
Cultivated strong relationships with clients, to enhance service quality.
Achieved consistent sales targets as a top-producing representative.
Field Hockey Coach
ShoreByrds Travel Club
Salisbury
01.2019 - 05.2020
Developed training programs to enhance player skills and game strategies.
Organized team practices focusing on physical conditioning and teamwork exercises.
Fostered a positive team culture encouraging sportsmanship and collaboration.
Education
Bachelor of Arts - Public Relations & Marketing Management