Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
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Libni Orozco

Hyattsville

Summary

Dynamic and results-oriented professional with a proven track record at CVS Pharmacy, excelling in customer engagement and problem-solving. Demonstrated ability to prioritize tasks and collaborate effectively, enhancing team performance and customer satisfaction. Skilled in retail merchandising and exceptional service delivery, consistently achieving high performance ratings in fast-paced environments.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Graphic Design position. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

CVS Pharmacy
08.2021 - Current
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Dasher

DoorDash
01.2019 - 08.2021
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Communicated regularly with dispatcher for delivery route details and changes.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.

Education

Springbrook High School
201 Valley Brook Dr Silver Spring, MD 20904

Associate of Arts - Graphic Design

Prince George's Community College
Upper Marlboro, MD
12-2025

High School Diploma -

Charles Herbert Flowers High School
10001 Ardwick-Ardmore Road Springdale, MD 20774
05-2019

Skills

  • Retail merchandising expertise
  • Teamwork and collaboration
  • Task prioritization
  • Stocking and receiving
  • Exceptional customer service
  • Problem-solving
  • Multi-tasking strength
  • Customer engagement
  • Positive and professional

Accomplishments

  • Awarded “Employee of the Month” in [2021-2025].
  • Resolved product issue through consumer testing.

Certification

  • While some of these certifications may be more specific to certain types or levels of retail sales roles, they represent a broad spectrum of professional development opportunities for individuals seeking to advance their career in retail sales.

Languages

English
Full Professional
Spanish
Limited Working

Interests

  • Graphic Design
  • I enjoy helping others and giving back to the community
  • Music
  • Watching Movies and TV Shows
  • Drawing and Painting
  • Avid Reader
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Youth mentor, providing guidance and support to empower the next generation of leaders in Church
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Video Gaming

Timeline

Sales Associate

CVS Pharmacy
08.2021 - Current

Dasher

DoorDash
01.2019 - 08.2021

Springbrook High School

Associate of Arts - Graphic Design

Prince George's Community College

High School Diploma -

Charles Herbert Flowers High School
Libni Orozco