Lilliam Rivera-Mendoza
Abingdon
Summary
Dedicated police officer specializing in conflict resolution and human relations. Proven track record in conducting thorough investigations and responding effectively to emergencies. Enhanced community trust and safety through proactive engagement and effective communication.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Police Officer
Baltimore City Police Department
Baltimore
09.2024 - Current
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Conducted thorough investigations of incidents and collected evidence at crime scenes.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Responded to emergency calls and provided assistance.
- Patrolled assigned areas to ensure community safety and deter criminal activity.
- Enforced local laws and regulations while ensuring fair treatment of individuals.
- Collaborated with team members during high-pressure situations to maintain order.
- Engaged with citizens to foster positive relationships within the community.
- Prepared detailed reports documenting daily activities and incidents encountered.
- Attended training sessions to enhance skills in conflict resolution and crisis management.
Community Health Worker
Baltimore County Health Department
Towson
06.2021 - 08.2023
- Provided education on disease prevention and health promotion strategies.
- Coordinated outreach programs to increase community engagement in health initiatives.
- Assisted clients in accessing healthcare services and resources.
- Conducted health screenings and assessments for community members.
- Collaborated with local organizations to address community health needs.
- Advocated for vulnerable populations to ensure equitable access to healthcare services.
- Participated in outreach activities such as health fairs or community events.
- Assisted with patient referrals to appropriate community resources.
- Conducted home visits to assess the health needs of patients and their families.
Medical Interpreter
Echo Translation Services
Laurel
01.2014 - 01.2021
- Facilitated communication between patients and healthcare providers in various medical settings.
- Conducted consecutive and simultaneous interpretation during medical appointments and procedures.
- Translated medical documents and patient information into multiple languages accurately.
- Explained the purpose of medications, tests, procedures and treatments clearly so that non-English speaking patients could understand them.
- Served as a liaison between doctors, nurses, medical personnel and family members who spoke different languages.
- Collaborated with teams to ensure effective communication during emergency situations.
- Trained new interpreters on best practices in medical interpretation techniques.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
Education
Police Officer -
Baltimore Police Academy
Baltimore, MD09-2024
Pharmacy Technician - Pharmacy
All-State Career
Baltimore, MD01-2010
Some College (No Degree) - Social Sciences
Metropolitan University
Bayamon, PRSkills
- criminal investigation
- evidence collection
- law enforcement
- emergency response
- report writing
- community policing
- community engagement
- case management
- critical thinking
- conflict resolution
- interpersonal communication
- cultural competence
Languages
English
Professional
Spanish
Professional
Timeline
Police Officer
Baltimore City Police Department
09.2024 - Current
Community Health Worker
Baltimore County Health Department
06.2021 - 08.2023
Medical Interpreter
Echo Translation Services
01.2014 - 01.2021
Police Officer -
Baltimore Police Academy
Pharmacy Technician - Pharmacy
All-State Career
Some College (No Degree) - Social Sciences
Metropolitan University