Lilliana Goldsmith
Waldorf,MD
Summary
Vibrant and friendly with excellent communication and teamwork abilities. Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Track record of maintaining clean and organized work environment.
Overview
1
1
year of professional experience
Work History
Restaurant Team Member
Papa Johns
1156 Smallwood Dr, Waldorf, MD 20603
11.2023 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Education
Associate of Arts - Clinical Psychology
College of Southern Maryland
La Plata, MD05-2026
High School Diploma -
Westlake Highschool
Waldorf, MD05-2024
Skills
- Data analysis
- Customer assessment
- Behavioral therapy
- Customer relationship management
- Effective communication
- Cleanliness standards
Timeline
Restaurant Team Member
Papa Johns
11.2023 - Current
Associate of Arts - Clinical Psychology
College of Southern Maryland
High School Diploma -
Westlake Highschool