Lillie Lawlah
Glenn Dale
Summary
Detail-oriented professional with strong customer service and organizational skills. Proven ability to manage office operations and support teams effectively to enhance productivity. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Grant Writing Assistant
Former Maryland State Senator Gloria Lawlah
Glenn Dale
08.2017 - 06.2021
- Edited and proofread documents for clarity and accuracy before publication.
- Maintained files and records to ensure easy access to information resources.
- Edited and proofread documents for accuracy, clarity, grammar, punctuation and style.
- Organized information into logical sequences that are easy to understand.
Administrative Assistant
Maryland-National Capital Park and Planning Commission
Bowie
06.2019 - 04.2021
- Organized office files and maintained document management systems for efficient retrieval.
- Collaborated with team members on various administrative projects and tasks.
- Managed office supplies inventory, ensuring timely restocking and availability.
- Updated databases with relevant information to ensure data accuracy and completeness.
- Assisted in the onboarding process for new staff by preparing materials and orientation support.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Sales Associate
Off Broadway Shoe Warehouse
Bowie
05.2017 - 08.2017
- Assisted customers in selecting footwear and accessories to enhance their shopping experience.
- Operated point-of-sale systems efficiently for customer transactions and returns.
- Provided product knowledge to customers, promoting brand loyalty and satisfaction.
Fellow
Maryland CASH Campaign
Salisbury
08.2015 - 01.2016
- Successfully completed the 2014 tax preparation certification.
- Assisted MD CASH campaign with tax preparation.
- Organized and filed information in a database.
- Answered and appropriately dispatched customer calls.
Intern/Law Office Assistant
Law Offices of Shipley & Horne, P.A.
Largo
06.2015 - 08.2015
- Assisted attorneys in preparing legal documents and case files.
- Organized written and electronic legal files, and memoranda.
- Participated as an observer in numerous client meetings covering a wide variety of different subject matters.
Personal Assistant
Prince George's County Council Member Karen Toles
Upper Marlboro
06.2014 - 12.2014
- Managed daily schedules for executives to ensure timely appointments.
- Maintained filing systems for electronic and paper documents to ensure easy access.
- Handled correspondence, including emails and phone calls, with professionalism and clarity.
- Facilitated communication between departments to streamline collaboration efforts.
Camp Counselor
Prince George's County SYEP
Glenn Dale
06.2013 - 08.2013
- Supervised daily activities and ensured safety for campers.
- Organized recreational games and group activities to foster teamwork.
- Communicated effectively with parents regarding camper progress and concerns.
Intern for U.S. House of Representatives
The Honorable Steny Hoyer, US Congressman
Greenbelt
05.2013 - 06.2013
- Assisted in drafting constituent correspondence for the Congressman's office.
- Managed office supplies and maintained an organized workspace for staff efficiency.
- Engaged with constituents to address inquiries and provide relevant resources.
Education
Associate of Science - Nursing
Anne Arundel Community College
Arnold, MD05-2026
Some College (No Degree) - Business Major
Salisbury University
Salisbury, Maryland, MDHigh School Diploma -
St. John's College High School
Washington, DC06-2014
Skills
- Basic nursing care
- Privacy and confidentiality
- Customer service
- Time management
- Team collaboration
- Vital signs monitoring
Certification
CPR/AED Certified (American Heart Association) | Valid Through: July 2026
Timeline
Administrative Assistant
Maryland-National Capital Park and Planning Commission
06.2019 - 04.2021
Grant Writing Assistant
Former Maryland State Senator Gloria Lawlah
08.2017 - 06.2021
Sales Associate
Off Broadway Shoe Warehouse
05.2017 - 08.2017
Fellow
Maryland CASH Campaign
08.2015 - 01.2016
Intern/Law Office Assistant
Law Offices of Shipley & Horne, P.A.
06.2015 - 08.2015
Personal Assistant
Prince George's County Council Member Karen Toles
06.2014 - 12.2014
Camp Counselor
Prince George's County SYEP
06.2013 - 08.2013
Intern for U.S. House of Representatives
The Honorable Steny Hoyer, US Congressman
05.2013 - 06.2013
Associate of Science - Nursing
Anne Arundel Community College
Some College (No Degree) - Business Major
Salisbury University
High School Diploma -
St. John's College High School