Lina Ahoussa
Silver Spring
Summary
Dynamic Sales Associate with a proven track record at Macy's, excelling in customer service and relationship building. Leveraged exceptional problem-solving skills to enhance customer satisfaction and drive sales. Recognized for maintaining organized merchandise displays and collaborating effectively with team members to achieve store goals. Committed to delivering an outstanding shopping experience.
Overview
2
2
years of professional experience
Work History
Sales Associate
Mac'ys
09.2024 - 07.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Collaborated with team members to achieve store sales goals and improve customer service.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Sales Associates
Mac'ys
01.2023 - 11.2023
- Assisted customers with product selection to enhance shopping experience.
- Maintained clean and organized merchandise displays to promote sales.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure efficient store operations.
- Engaged with customers to address inquiries and resolve issues promptly.
- Participated in training sessions to develop product knowledge and sales skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Terre De Fenetres
France ( Paris)04-2004
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Relationship building
Languages
French
Full Professional
Timeline
Sales Associate
Mac'ys
09.2024 - 07.2025
Sales Associates
Mac'ys
01.2023 - 11.2023
High School Diploma -
Terre De Fenetres