Linda Willard

Perform data entry and quality checks into the Statewide Voter Registration System. Respond to customer requests. Recruit election judges to staff polling places. Assist in a full range of clerical work in a local election office. Work all hours necessary to ensure a secure and safe election process.

Worked in a Customer Care Call Center environment with 90-95% of employees working from home. Assisted employees with requests from fleet drivers who needed affidavits, Power of Attorneys, insurance cards and any kind of documentation to allow them to renew their license plates, obtain an EZ Pass, parking permits or proof they were authorized to drive their company vehicle either by email, fax or overnight mail. Worked with impound lots and provided documents in a timely manner so vehicle could be released. Issued service cards that are used to purchase gas or have maintenance completed. Verified payroll and ordered supplies for other departments. Worked with Warranty Department handling Canada recalls, looking up vins and sending recall letters to drivers. Assisted co-worker with US recalls and backed her up when she was out of the office. Assisted Telecommuters when there were problems with headsets and phones. Ordered equipment as necessary.