Lindsay Wohkittel
Hanover,PA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Commercial Electrician Apprentice
JPS Electrical Services
02.2021 - Current
- Ensured consistent high-quality workmanship by rigorously adhering to established industry standards throughout all phases of installation.
- Enhanced team productivity by providing guidance and support to fellow apprentices on various tasks.
- Demonstrated strong problem-solving skills while troubleshooting complex electrical issues under tight deadlines.
- Completed complex electrical installations with precision and efficiency, meeting project deadlines consistently.
- Developed strong professional relationships with clients by communicating effectively about project progress and addressing concerns promptly.
- Upgraded existing electrical systems to increase energy efficiency and reduce operational costs for clients.
Server
Loco Pez
08.2019 - 03.2021
- Advertise, markets, and recommends menu items to ensure customer satisfaction
- Exceptional knowledge of cocktail recipes to sell to guests
- Builds professional relationships with cliental to ensure and provide quality performance
- Handles and counts money and interacts with customers during transactions
- Conducts final check of food items prior to serving customers to ensure quality maintenance.
Catering Coordinator
Sabrina's Café- Catering
07.2019 - 03.2021
- Uses company vehicle to deliver equipment and orders to clients in various locations throughout Philadelphia and New Jersey
- Lifts heavy equipment and product weighing 75lbs or more
- Handles catering inquiries and ensures client needs from start to completion of event
- Increased customer retention by personally developing a customer feedback tool and resolving customer
- Directly led to increased business sales by building strong client relationships with key corporate accounts
- Manages Point of Sales and daily sales report.
Server
The Dandelion
12.2015 - 08.2019
- Exceptional knowledge of food and beverage to help assist guests with any questions or allergy concerns
- Executing all steps of service efficiently
- Prepares own coffee drinks using espresso machine
- Coordinates food orders to guarantee timely and efficient delivery to guests
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintains accurate and fast work pace in one of the highest volume restaurants in Philadelphia
- Boosted company revenue by using up selling techniques.
Education
Skills
- Safe Food Handling
- Menu Memorization
- High-volume dining
- Service prioritization
- Food safety understanding
- Quality Control
- Allergy awareness
- Tableside Etiquette
Timeline
Commercial Electrician Apprentice
JPS Electrical Services
02.2021 - Current
Server
Loco Pez
08.2019 - 03.2021
Catering Coordinator
Sabrina's Café- Catering
07.2019 - 03.2021
Server
The Dandelion
12.2015 - 08.2019
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