Lindsey Adler

• Led a team of six Project Coordinators in daily contract approvals and inventory management.
• Provided training on Event Lifecycle and SOPs for new coordinators and directors.
• Supported SVP and Team Director in managing activities for a ten-member team.
• Controlled revenues, budgets, and expenses to achieve profit margin and labor targets.

Key Accomplishments:

• Managed a $7 million annual business portfolio, ensuring sustained growth and profitability.
• Planned and executed events including Baltimore Ravens & Washington Commanders Training Camp, Preakness Stakes, MD 5 Star at Fair Hill and LIV Golf Tournaments.
• Developed training and onboarding materials to enhance new hire integration and ongoing education.

• Led daily workflow management for Catering Department, Banquet Team, Cafe, and Kitchen operations.
• Coordinated sales activities and event execution through effective planning and scheduling.
• Worked closely with Conference Services team to deliver exceptional food and beverage experiences.

Key Accomplishments:

• Developed plan transitioning from fixed delivery fees to service charge percentage, enhancing profitability by 10%.
• Oversaw annual budget exceeding $3 million for catering operations, encompassing internal and external high-profile events.
• Partnered with culinary team to design and innovate unique menu offerings
• Led team of over 20 associates, including banquets team, operations manager, administrative assistant, and supervisor

• Oversaw daily operations and workflow of Catering Sales/Event Services department.
• Collaborated with Director of Sales to evaluate catering opportunities and implement action plans.
• Assisted in developing and monitoring budgets to ensure revenue growth and profitability.
• Executed strategies to close key accounts within targeted market segments.
• Streamlined processes to enhance departmental efficiency and service delivery.

Key Accomplishments:

• Oversaw monthly and annual Catering Department budget and forecast for two hotels with combined budget of $4 million.
• Facilitated successful re-opening of hotel food and beverage operation after 5-year shutdown, generating over $500K in catering revenue
• Led team of three employees encompassing Catering Sales Manager, Convention Services Manager, and Sales Administrative Assistant.

• Delivered comprehensive account services for U.S. and Canadian properties and hotel brands.
• Coordinated catering, group sales, and meeting logistics for corporate and social clients.
• Supported implementation of multiple Sales and CRM systems to enhance operational effectiveness.
• Managed accounts to maintain high levels of guest satisfaction.

Key Accomplishments:

• Spearheaded training and mentored employees, including Catering Sales and Event Managers, in market and hotel brand expertise and best practices in sales and account management.
• Created and shared extensive SOPs to foster collaboration throughout all managed hotels
• Acquired insights into diverse hotel brands across multiple markets including Hilton, Marriott, Marriott Autograph, IHG, and Carlson Rezidor

• Organized special events with a focus on maximizing revenues through effective food and beverage oversight.
• Ensured seamless event execution by collaborating with various operational units.
• Accountable for managing group blocks, including key dates and pricing for accommodations.
• Managed loyalty program rewards, overseeing point distribution and commission allocations.

Key Accomplishments:

• Mentored Sales Coordinator to enhance daily performance through attention to detail and quality.
• Consistently surpassed all goals for four consecutive quarters.