Lindsey Fenner
Havre De Grace
Summary
Professional office management expert prepared to excel in administrative coordination. Possesses proven track record in optimizing office functions and supporting executive staff. Known for fostering team collaboration and adapting to dynamic business needs. Expertise in scheduling, document management, and project coordination.
Overview
6
6
years of professional experience
Work History
Office Administrator Coordinator
Everon
Columbia Md
12.2024 - Current
- Deliver effective decision-making support by maintaining high levels of organization and attention to detail.
- Achieved clear communication through proficient oral and written skills.
- Enhanced data analysis and interpretation capabilities to inform strategic decisions.
- Achieved timely and accurate dispatching and scheduling through focused attention to detail.
Store Manager
Extra Space Storage
08.2023 - Current
- Develop customer relationships by identifying their storage needs and providing solutions
- Manage the day-to-day operations of one or more sites
- Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits
- Work independently on daily tasks as well as cooperate with team members and other stores in the area
Human Resources Admin
Medical University of South Carolina
Charleston, SC
08.2022 - 03.2023
- Develop and implement HR policies and procedures in accordance with applicable laws and regulations
- Manage the recruitment process, including job postings, interviewing, and on-boarding
- Maintain employee records and manage employee benefits
- Monitor and analyze HR data to identify trends and areas of improvement
Team Supervisor
Wawa
Joppa, MD
10.2020 - 08.2022
- Provide customer service to respond and resolve customer inquiries in a courteous and timely manner.
- Ensure execution of established safety, security, quality, and store operation policies and standards.
- Provide direction, motivation, and coaching for associates.
- Exhibit a working knowledge of store equipment and ensure the facility and store conditions meet establishment standards
Retail Consultant
AT&T
Aberdeen, MD
09.2019 - 03.2021
- Assist customers with customer service issues and escalations.
- Answer phone calls promptly, identify customer needs, make suggestions and answer questions.
- Work within my team to identify solutions in dealing with customer service issues, ensuring customer satisfaction and meeting monthly goals and expectations.
Education
Bachelor’s Degree - Sports Management
Bowie State University
12.2018
Associate Degree - Business Administration
Harford Community College
07.2016
Skills
- Great customer service and administration skills
- Proficient with Microsoft Office (Excel, Word, PowerPoint)
- Excellent editing and proof-reading skills
- Able to work in a fast-paced environment and adapt to the daily demands of the job
- Practiced at answering and directing calls as well as dealing with client/customer concerns
- Scheduling and planning
- Office administration
Accomplishments
- AD Honor Roll, Bowie State University
- Sports Management Club Member, Bowie State University
- Collegiate Softball Athlete, Harford Community College & Bowie State University
- Assistant Softball Coach, Harford Community College
Timeline
Office Administrator Coordinator
Everon
12.2024 - Current
Store Manager
Extra Space Storage
08.2023 - Current
Human Resources Admin
Medical University of South Carolina
08.2022 - 03.2023
Team Supervisor
Wawa
10.2020 - 08.2022
Retail Consultant
AT&T
09.2019 - 03.2021
Associate Degree - Business Administration
Harford Community College
Bachelor’s Degree - Sports Management
Bowie State University