Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Shepard

Rockville

Summary

With a proven track record at Operation Freedom Paws, I am a kennel management professional with extensive experience in maintaining animal welfare and operational standards. Known for fostering collaborative environment and achieving high-quality outcomes. Reliable and adaptable, excelling in team settings and meeting dynamic needs. Skills include animal care and behavior understanding, organizational skills, and problem-solving, valued for dependability and responsiveness.

Overview

9
9
years of professional experience

Work History

Assistant Kennel Manager

Operation Freedom Paws
02.2021 - 04.2024
  • Oversaw care, grooming and medication of pets during kennel stays.
  • Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
  • Communicated with pet parents, sharing pictures and relevant information regarding their animals.
  • Maintained detailed records of each animal's care history, vaccinations, and special needs for easy reference by staff members.
  • Reduced stress levels among animals through consistent exercise routines and positive reinforcement techniques.
  • Provided exceptional customer service through regular communication regarding an animal's progress during their stay at the facility.
  • Assisted in the training of new staff members, ensuring consistency in work quality and adherence to kennel protocols.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Wildlife Rescue Volunteer

Wildlife Education and Rehabilitation Center
01.2015 - 02.2021
  • Monitored sick and injured animals to promote care, education and outreach program.
  • Assisted in rescues to treat sick, injured and orphaned wild animals.
  • Facilitated successful releases of rehabilitated animals back into their natural habitats, helping maintain healthy population levels within ecosystems.
  • Provided compassionate care for distressed animals during the rehabilitation process.
  • Educated the public on proper wildlife interaction.
  • Rearranged cages for enrichment, safety and to foster natural instincts by mimicking wild habitat.
  • Monitored recovering animals closely for signs of improvement or complications, promptly addressing any concerns that arose.
  • Administered medications and syringed and bottle fed infant animals to promote health and healing with goal of releasing back into wild.
  • Assisted in administering medical care to injured animals, facilitating their successful rehabilitation and release.
  • Cleaned indoor and outdoor wildlife enclosures to prevent injury to animals, promote physical comfort and facilitate sanitation and servicing.
  • Prepared meals and diets for animals using species-specific formulas and nourishment to aid in rehabilitation.

Education

High School Diploma -

Fusion Academy And Learning Center
San Diego, CA
01-2012

Skills

  • Animal handling expertise
  • Wildlife rehabilitation
  • Organizational growth
  • Wildlife handling
  • Animal first aid
  • Canine behavior
  • Patience and perseverance
  • Empathy towards animals
  • Public education
  • Animal behavior
  • Sanitation protocols
  • Kennel recordkeeping

Timeline

Assistant Kennel Manager

Operation Freedom Paws
02.2021 - 04.2024

Wildlife Rescue Volunteer

Wildlife Education and Rehabilitation Center
01.2015 - 02.2021

High School Diploma -

Fusion Academy And Learning Center

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Lindsey Shepard