Lindy C. Willey
Easton
Summary
Proactive Auction Manager with a strong focus on customer satisfaction and operational efficiency. Experience in implementing process improvements and analyzing feedback to enhance event outcomes. Aiming to leverage expertise and experience in pursuit of new professional opportunities.
Overview
10
10
years of professional experience
Work History
Auction Manager
Caronna Estate Sales, LLC
Oxford
01.2016 - Current
- Managed auction logistics and vendor coordination for high-profile events.
- Oversaw bidding process, ensuring compliance with company policies and regulations.
- Trained and mentored team members on auction procedures and best practices.
- Conducted market research to assess item values and trends in collectibles.
- Implemented process improvements that streamlined auction operations and facilitated smoother event execution.
- Identified potential new customer sources via social media and email campaigns, expanding outreach efforts.
- Coordinated transportation logistics for auction items.
- Worked closely with other departments outside of the organization to ensure smooth operations at each event.
- Analyzed customer feedback data to pinpoint specific areas for enhancement in future events.
- Developed and implemented strategies to maximize revenue from the auctions.
- Maintained up-to-date knowledge of photography trends and techniques for innovation.
- Processed daily shipping and handling operations, preparing orders, labeling packages, and coordinating carrier pickups to ensure on-time delivery.
Apprentice
Warren's Wood Works Inc
Easton
05.2019 - 06.2020
- Created precise stair drawings and CAD-ready sketches based on measurements and client specifications, facilitating accurate builds.
- Supported installation of treads and risers for staircases on-site, ensuring adherence to design specifications.
- Apprenticed in staircase design and installation, learning technical drawing, material selection, and on-site measurement for custom builds.
Education
High School Diploma -
Easton High School
Easton, MD05-2015
Skills
- Reliable
- Collaborative
- Adaptable
- Meticulous
- Customer-focused
- Proactive
- Organized
- Proficiency in Microsoft and Google Suites
Timeline
Apprentice
Warren's Wood Works Inc
05.2019 - 06.2020
Auction Manager
Caronna Estate Sales, LLC
01.2016 - Current
High School Diploma -
Easton High School