Linnea Testerman

· Responsible for fostering a positive team environment and producing quality work.

· Responsible for appropriate conduct and/or demeanor as dictated by Didlake policy and procedure.

• Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
• Trained new staff on warehouse operations, enhancing team performance and productivity.
• Verified amount of items received in orders and cross-checked with invoices.
• Conducted cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
• Acted as a liaison between the warehouse team and customer service department to resolve any order-related issues or discrepancies quickly.
• Trained and mentored staff on best practices and operational procedures.
• Supervised daily warehouse operations, ensuring efficiency and adherence to safety protocols.

• Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
• Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of each project.
• Partnered with project team members to identify and quickly address problems.
• Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
• Reviewed purchase orders to verify accuracy, addressing any discrepancies before processing shipments.
• Coordinated with vendors to ensure timely delivery of products, minimizing delays and disruptions.
• Conducted regular inventory audits to identify discrepancies early on, avoiding costly mistakes down the line.

• Verified contents of inventory loads against Bills of Lading.
• Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
• Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
• Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
• Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
• Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies.
• Led and supervised inventory team, conducting training and setting appropriate schedules.
• Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Counted, measured, and compounded medications following standard procedures.
• Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Stocked, labeled and inventoried medication to keep accurate records.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic and health history to keep information current.
• Completed patient referrals to other medical specialists.
• Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Managed multi-line phone system and pleasantly greeted patients.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Obtained all prescribed laboratory testing.
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
• Sanitized, restocked and organized exam rooms and medical equipment.

• Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
• Reviewed patient records, identified medical codes and created invoices for billing purposes.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Posted and adjusted payments from insurance companies.
• Determined prior authorizations for medication and outpatient procedures.
• Posted surgical charges for practice providers.

• Used computer programs and registration systems to schedule patients for routine and complex procedures
• Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company
• Adhered to strict HIPAA guidelines to protect patient privacy
• Audited customer files to verify medical necessity and satisfaction of coverage criteria
• Used Medical Mastermind to schedule appointments for doctor visits and procedures
• Directed patients to exam rooms, fielded questions and prepared for physician examinations
• Prepared and administered medications to alleviate patient symptoms
• Restocked each medical room with adequate supply of medications and supplies in preparation for patients
• Received and routed laboratory results to correct clinical staff members
• Placed new supply orders, managed inventory and restocked clerical spaces
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts
• Managed office bookkeeping and payroll