Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
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Lionel Cruz Cortes

Lionel Cruz Cortes

Baltimore

Summary

-Dedicated professional with strong technical pest control skills. Proven ability to resolve issues and enhance customer satisfaction through effective communication and team collaboration.

-Adaptable individual with a background in technical pest control and customer service. Known for promoting high customer satisfaction and contributing innovative solutions within diverse teams to achieve common goals.

-Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technical Pest Control

Home Paramount
Eldersburg
02.2024 - 05.2025
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Uber/Lyft Driver

Uber And Lyft
Washington
01.2019 - 12.2023
  • Navigated city streets to transport passengers efficiently and safely.
  • Communicated effectively with riders to ensure a positive experience.
  • Maintained vehicle cleanliness and performed routine inspections.
  • Utilized GPS technology to identify the best routes for each trip.

Painter's Assistant

Apartmenttunover.
Rockville
06.2018 - 12.2018
  • Assisted in preparing surfaces for painting and finishing work.
  • Mixed and matched paint colors according to specifications.
  • Collaborated with team members to efficiently complete tasks.

Housekeeper

Hamhed
Baltimore
01.2018 - 06.2018
  • Operated cleaning equipment like vacuums and floor scrubbers effectively.
  • Collaborated with team members for efficient daily cleaning operations.

Assistant Server

Cubanos Restaurant
Silver Spring
12.2016 - 05.2017
  • Maintained cleanliness and organization of dining area throughout service shifts.
  • Collaborated with team members to enhance overall guest experience during busy shifts.
  • Set up tables for dining events, ensuring proper arrangement and aesthetics.

Education

BBA - B "PROMOTION SOCIAL"

Institute Private LICEO SAN JUAN
Intibuca, Honduras
12-2014

Associate in Engineering Technology -

Honduran Catholic University
Santa Rosa De Copan, Honduran

Skills

  • Technical pest control
  • Customer service
  • Problem solving
  • Team collaboration
  • Route navigation
  • Vehicle inspection
  • Communication skills
  • Customer relations
  • Flexible and adaptable
  • Honest
  • Ambitious
  • Dependable
  • Result-oriented

Certification

-Certificate for Completion INTERNAL CONVENTIONAL TERMITICIDE APPLICATOR TRAINING.

-Certificate for completion EMPLOYMENT READINESS COURSE.

Accomplishments

I received honors from branch manager of Home Paramount Pest Control services for excelling in skills.

Languages

Spanish
Full Professional
English
Professional

References

References available upon request.

Timeline

Technical Pest Control

Home Paramount
02.2024 - 05.2025

Uber/Lyft Driver

Uber And Lyft
01.2019 - 12.2023

Painter's Assistant

Apartmenttunover.
06.2018 - 12.2018

Housekeeper

Hamhed
01.2018 - 06.2018

Assistant Server

Cubanos Restaurant
12.2016 - 05.2017

BBA - B "PROMOTION SOCIAL"

Institute Private LICEO SAN JUAN

Associate in Engineering Technology -

Honduran Catholic University
Lionel Cruz Cortes