Lisa Osborne
Glen Burnie
Summary
Licensed nursing professional skilled in patient care, including administering medications and monitoring vital signs. Utilizes strong communication and interpersonal skills to foster positive patient relationships and efficient team collaboration. Track record of providing compassionate and attentive care, ensuring patient comfort and safety.
Overview
31
31
years of professional experience
Work History
Research LPN
National Institute on Aging
Baltimore, MD
06.2023 - Current
- Responsible for patient care, placing IV catheters, Venipuncture, infection control, vitals, obtaining EKG's, collecting specimens, glucose testing & monitoring, patient education and communication per protocols & SOP, monitoring patients while in studies.
LPN
Anne Arundel Medical Center/Luminis Health
Annapolis, MD
06.2022 - 06.2023
- Responsible for planning and managing quality patient care according to each need and physical condition. Venipuncture, catheters, IV therapy, GI feedings, injections, Cardiac monitoring, Dispensing medications, infections control, end of life care, vital signs, wound care, admitting/discharging patients, EKG, Tele monitoring, patient education, trachea care & monitoring, EPIC documentation, patient/family education, communication/collaboration with family/staff/patient.
Administration/Scheduler
National Institute on Aging
Baltimore, MD
04.2022 - 06.2022
- Responsible for registering all patients, scheduling patients, scheduling meetings for doctors/staff, ordering all supplies, ordering labs, coordinating all meals, checking in visitors, maintaining all paperwork and schedules of employees as well as participants, helping participants with various tasks, multi-line phones system, taking messages and maintaining the front desk, assisting the doctors or nurses with various tasks. Ordering supplies for participants, maintaining spreadsheets for floor stock, meals and participants. Scheduled all patients for studies. Obtaining mail from hospital for the floor, in charge of processing debit cards, assisting patients with debit card transactions and any issues that arise with the debit cards. Responsible for keeping track of all debit card transactions and supplies, checking participants in and out of the system, and helping participants with the computer system. Teleworking as needed, Covid-19 questionnaires, Blessed Mental evaluations.
Authorization Clerk
Digestive Disease Associates
Baltimore, MD
01.2012 - 04.2012
- Responsible for authorizing all outpatient procedures and obtaining referrals, charge entry, registration review, assisting where needed in the billing department.
Receptionist/Surgical Scheduler
Dr. Preslan (Pediatric Ophthalmologist)
Glen Burnie, MD
01.2009 - 01.2011
- Responsible for scheduling appointments, scheduling doctors' meetings, verification of insurance, verifying all demographic information, charge entry, responsible for messages for doctors, assisting the doctors with patient care and scheduling of all surgeries for the doctors and getting insurance authorization for surgeries, vision screening for patients, chart maintenance, copays and deductibles etc.
Office Manager
Anne Arundel Veterinary Hospital
Baltimore, MD
06.1995 - 06.2008
- Directly recruited all support staff. Trained employees for excellence in client communication. Responsible for all client grievances or complaints, as well as any human resource issue involving all employees, scheduling staff meetings, doctor's meetings, representative scheduling for demos. Maintained sales of products. Formatted and complied with the accepted protocols. POS transactions and settlements. Maintained all medical records. Assisted with all aspects of veterinary care such as blood draws, vaccines, laboratory testing, ordering of all supplies for the practice, selling of vet supplies, scheduling appointments and scheduling of all staff and worked closely with all pharmaceutical representatives. Organized and maintained monthly staff meetings and responsible for accounts receivable, billing invoices and collections.
Education
Medical Administration -
AACC
01.2009
LPN Program - undefined
AACC
05.2022
Skills
- Epic Medical software expertise
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Medication administration
- Outpatient care
Timeline
Research LPN
National Institute on Aging
06.2023 - Current
LPN
Anne Arundel Medical Center/Luminis Health
06.2022 - 06.2023
Administration/Scheduler
National Institute on Aging
04.2022 - 06.2022
Authorization Clerk
Digestive Disease Associates
01.2012 - 04.2012
Receptionist/Surgical Scheduler
Dr. Preslan (Pediatric Ophthalmologist)
01.2009 - 01.2011
Office Manager
Anne Arundel Veterinary Hospital
06.1995 - 06.2008
LPN Program - undefined
AACC
Medical Administration -
AACC