LISA TALBOT
Marriottsville
Summary
Experienced nurse with a strong track record of team management and operational success. Enthusiastic leader with high professional and ethical standards, passionate about organizational and personal development. Thrives on new challenges and opportunities.
Overview
32
32
years of professional experience
Work History
Manager, Clinical Advisory Services
CareFirst
03.2023 - Current
- Clinical Manager producing and maintaining a high-performing team of nurses to drive team value while prioritizing company goals
- Collaborates across numerous internal and external teams, including: Medical and Sales directors, Pharmacy, Account Consultants, Account Managers, Program Managers, and vendors
- Turns noise into wisdom by understanding the value of clinical data and population health trends
- Provides support for business development, including: managing broker/influencer relationships aligned with clients, identifying clinical trends, and advising programs/strategies
- Sought-after public speaker with knowledge and passion for clinical data
- Panel member delivering data insights via CareFirst townhall to >2500 participants
- Expert presentation, and written skills
Manager, Clinical Programs
b.well Connected Health
03.2022 - 11.2022
- Strategic leadership, management, and development of Clinical Programs
- Led client-facing health data analytics and clinical insight teams flagging employer and payor trends
- Collaborated across multifunctional teams to improve company and client ROI
- Assists the Director of Clinical Programs in all areas of the clinical data ingestion, coding, monitoring, and trending lines
- Nurse leader and mentor for a fast-paced, clinically driven start-up
- Participated in leadership committee to develop, plan, organize, and promote clinical on-site events and fundraising activities
- Client-facing, delivering presentations, agendas, and deliverables
- Accomplished multiple tasks within established timeframes
Nurse Care Manager
Sharecare
04.2016 - 02.2020
- Experienced and motivated Nurse care manager providing clinical direction and resources to high-cost, complex patients
- Collaboratively created, “CareFirst chronic kidney disease pathway.” This template was utilized company-wide, saving both time and resources, resulting in a higher member outreach
- Coordinated healthcare visits, reconciled medication lists, and provided clinical guidance to target cost containment and improve patient health outcomes
- Led team weekly call education sessions, educating on topics to improve workflow processes and utilize Excel in daily workflow
Critical Care Nurse
Maple Lawn Surgery Center
09.2009 - 02.2016
- Critical care nurse in ambulatory ICU surgery setting. Pre and post-op nurse empowering patients with education often preventing complications
- Auditor, patient medical records to include: pre and post-surgery documentation review, workflow documents, admission and discharge workflow process
- Preceptor for onboarding RNs and ancillary personnel
- Collaboratively interacted with administrative and surgical scheduling offices to ensure a seamless transition to patient surgery
- ACLS and BLS certified
Critical Care Nurse
Carroll Hospital Center
03.2002 - 04.2008
- Critical care nurse managing acute care for patients and families in the ICU and ER settings. Self-directed with astute judgment and decision-making skills. Float nurse with a high level of personal accountability
- Provided complex care to multiple patients with critical illnesses in a fast-paced ICU setting
- Collaborated with physicians, medical assistants, and patient families to empower patients to reach discharge
- Mentor for new nurses regarding hospital procedures and clinical competencies
- Awarded, “Daisy Award” for problem-solving skills relating to work politics as well as patient care
Charge Nurse
The Johns Hopkins Hospital
02.1993 - 01.2000
- Charge nurse responsible for admitting, scheduling, and discharging patients for the nation's top tertiary coronary care unit (CCU)
- Nurse preceptor, providing initial and ongoing training of nursing and ancillary staff
- Supervised and managed daily scheduling, delegating, and administration
- Lead Educator for pacemaker device presentation provided for all orienting nurses and medical staff
- Participated in quality improvement initiatives, contributing to the development of best practices within the department
Education
Bachelor of Science - Nursing
Towson University
01.1995
Associate Degree - Health Science
Chesapeake Community College
01.1990
Skills
- Registered Nurse, State of Maryland, 1995-present
- Certified case management professional
- Professional certification in business analysis
- Team leadership
- Veteran with top-secret security clearance and military honors
- Experienced in Excel data management, electronic medical records, claims analysis, powerpoint, microsoft
Affiliations
- Member of Healthy Living employee resource group at CareFirst
- Member of Veterans employee resource group at CareFirst
- Member American Legion, Post 223
Timeline
Manager, Clinical Advisory Services
CareFirst
03.2023 - Current
Manager, Clinical Programs
b.well Connected Health
03.2022 - 11.2022
Nurse Care Manager
Sharecare
04.2016 - 02.2020
Critical Care Nurse
Maple Lawn Surgery Center
09.2009 - 02.2016
Critical Care Nurse
Carroll Hospital Center
03.2002 - 04.2008
Charge Nurse
The Johns Hopkins Hospital
02.1993 - 01.2000
Associate Degree - Health Science
Chesapeake Community College
Bachelor of Science - Nursing
Towson University
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