Lisa Van Wyk
Knoxville,Maryland
Summary
Dynamic sales professional with a proven track record at Bidvest Steiner, consistently exceeding sales targets through exceptional communication and dedication. Expertise in business development and building a pipeline. Known for forging strong client relationships. Very focused on team collaboration, adaptability, and achieving results. Valued for reliability, flexibility, and high standards in delivering exceptional customer service.
Overview
24
24
years of professional experience
Work History
New Business Development Consultant
Bidvest Steiner
01.2020 - 12.2024
- Bidvest Steiner is a leading Pest Control and Hygiene company in South Africa
- Identified, prospected and generated new business opportunities through cold calling, networking, emailing, utilizing LinkedIn and phoning.
- Conducted Client meetings (virtual or in person) to understand business needs and to request the opportunity to survey site.
- Physically surveyed sites to assess the client's needs. Then quoted and presented solutions according to the services and products we could offer.
- Managed the full sales cycle from lead generation, to closing the deals and making sure installation was perfect.
- Collaborated with internal financial and service departments within the company to ensure seamless onboarding client experience.
- Product training for new clients.
- Tracked sales activity and client information using CRM and Skynamo software.
- Trained new sales staff.
Area Sales Consultant
Bidvest Steiner
09.2017 - 01.2020
- My Primary goal was to maintain strong client relationships, ensure customer satisfaction and maximize revenue from current customer base
- Product and service upgrades and upsells.
- Base of plus minus 500 clients
- Conducted regular customer visits and site reviews to maintain client satisfaction and offer new services or products.
- Nurture, grow and maintain current customers
External Sales Representative
Samsat
10.2010 - 08.2016
- Samsat Satellite was a manufacturer and wholesale television and satellite reception equipment.
- Consistently called on biggest furniture retail stores - many branches in specific area
- Placed orders and controlled stock quantities
- Managed and paid merchandisers
- Collected faulty stock
- Delivered exceptional customer service by providing prompt resolutions to inquiries or complaints from store management and staff
- Product training
- Promotions for new store openings
- Collaborated with internal teams to identify potential opportunities for cross-selling and upselling products or services.
- Delivered exceptional customer service by providing prompt resolutions to inquiries or complaints from clients.
External Sales Representative
SA Ladder
10.2003 - 08.2010
- SA Ladder was a family owned and run ladder, trolley and caster manufacturing company.
- Key accounts manager for all Makro and Builders Warehouse retail stores in designated area
- Placed orders
- Managed merchandisers in stores
- Participated in industry trade shows, conferences, and networking events to expand professional network and increase brand visibility
- Organized in store promotions
- Product training for contractors and staff
- Collected fauly ladders
Internal Retail Sales Person
Hi-Fi Corporation
02.2001 - 01.2003
- Hi-Fi Corp is a retail chain of stores that supply homeware and electronics to the public
- Sold kitchen appliances in store direct to customers
- Weekly stock takes
- Daily merchandising
- Product training with suppliers
- Running promotions
- Assisting and guiding clients with purchases
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Carter High School
Pietermaritzburg, Kwa-Zulu Natal, South Africa12-1995
Skills
- Excellent communication, listening and negation skills
- Pipeline maintenance and growth
- Customer Service driven
- CRM and Skynamo Sales Software experience
- Product knowledge and staff training
- Multitasking Abilities
- Adaptability and flexibility
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Interests
- Gardening
- Camping and nature
- Crafting
- I have a passion for photography and editing photos
- Home Improvement and DIY Projects
Timeline
New Business Development Consultant
Bidvest Steiner
01.2020 - 12.2024
Area Sales Consultant
Bidvest Steiner
09.2017 - 01.2020
External Sales Representative
Samsat
10.2010 - 08.2016
External Sales Representative
SA Ladder
10.2003 - 08.2010
Internal Retail Sales Person
Hi-Fi Corporation
02.2001 - 01.2003
High School Diploma -
Carter High School
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