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Qualified Order Management Specialist with Sales Support, Customer Service, Logistics experience and 5 years experience in a fast-paced work environment. Personable and professional under pressure. Driven to exceed goals and focus on continual process improvement and cost reduction.


Dynamic Order Management Analyst with proven expertise at Infoblox in optimizing order processing and enhancing customer satisfaction. Skilled in SAP and logistics coordination, I excel in query resolution and effective communication. A collaborative team player, I consistently deliver results while managing multiple priorities in fast-paced environments.
Dedicated and resourceful Order Management Representative with many years of diverse sales and customer support experience. Exceptional verbal and written communication skills with passion to handle and follow through on every detail. Engaged expert and go-to person on ordering and sales processes with enthusiastic willingness to assist others proactively.

Operations management analyst with over 5 years of experience in processing customer orders across APAC, EMEA, USA, and Canada. Expertise in CPQ and contract creation, enhancing order fulfillment and invoice processing through cross-functional collaboration. Demonstrated success in resolving customer inquiries, driving satisfaction, and supporting revenue growth. Proficient in managing complex SaaS deals and subscription billing, recognized for optimizing processes and ensuring data integrity using Salesforce CPQ and Zuora.

Motivated professional demonstrating strengths in customer service and team collaboration. Adapts to changing demands through effective problem-solving and communication. Committed to supporting team success and driving operational improvements. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.

Lizeth Lucero

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Order Management Analyst

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CPR Certification - Dental Assistant

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CPR Certification - Dental Assistant

Order Management Analyst

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