Dynamic professional with a diverse background, including a pivotal role at H & R Block Mortgage, where I enhanced client satisfaction through meticulous tax preparation assistance. Skilled in data entry and client confidentiality, I excel in environments requiring attention to detail and adherence to regulations. Proven ability to improve office efficiency and provide comprehensive staff training showcases my multifaceted skill set.
Maintained phone listing for 1,000 personnel by Military, Civilian, and Contractor designations, also by various subgroups. Answered incoming phone calls and routed them appropriately. Maintained publication and forms library by Military Command, noting changes as they became available. Trained sub account representatives on how to maintain their libraries. Routed incoming mail to appropriate section.
Repaired cracks on aircraft parts by welding. Fabricated target stands and aircraft tire racks by welding. Heat treated parts to increase or decrease their hardness. Welded using Arc, TIG, and Oxyacetylene units. Welded on parts INSIDE aircraft exhaust. Prepared parts by brushing, sanding, or sandblasting.