Lori Fuller
Bowie
Summary
Administrative Operations Coordinator with a interdisciplinary background with a solid foundation delivering exemplary client experiences.
Dedicated Executive Assistant experienced in supporting mid-management and C-Suite through thoughtful coordination and trusted service. Facilitated operations and logistics while adapting to new environments and technologies, contributing to organizational efficiency. Committed to continuous learning and knowledge expansion to navigate change effectively.
Overview
40
40
years of professional experience
1
1
year of post-secondary education
Work History
Stewardship & Fiduciary
Private Administrative Support
01.2019 - 01.2025
- Focused on protecting safety, welfare, and dignity while making critical decisions and planning for crises.
- Managed all aspects of insurance and legal communications, claims, documentation ensuring with precision and accuracy
- Acted as the sole point of contact, collaborating with specialists, hospice, and legal members to implement protocols and meet deadlines.
- Maintained complete, organized records while handling sensitive information with discretion
Administrative Analyst
Federal Contractor
01.2018 - 01.2019
- Facilitated credentialing for 200+ personnel with strong attention to detail, safeguarding sensitive PII and critical clearance designations
- Streamlined deliverable status reporting, significantly enhancing Contract Officer's workflow efficiency and ensuring compliance and continuity
- Engineered aggregate tracking record to provide real-time contractual analytics, supporting informed management decisions
- Researched and coordinated complex travel logistics using e-government platforms, ensuring accuracy and compliance and organized executive meetings
Administrative Assistant
Linden Resources
Arlington
01.2016 - 01.2017
- Delivered responsive administrative and customer support by managing fulfillment orders, addressing inquiries, and resolving daily operational needs.
- Coordinated office operations and maintained organized filing systems to enable efficient information retrieval.
- Managed billing, invoicing, internal timekeeping, and documentation
- Created SOPs to improve workflow clarity and consistency
- Overseeing 10-12 supported personnel, respectfully promoting inclusion, empowerment and sustained productivity
Executive Administrative Assistant
Federal Contractor
01.2010 - 01.2016
- Managed executive calendars, scheduling meetings, conferences, and travel arrangements to optimize time management
- Coordinated complex travel logistics within federal systems, ensuring seamless travel for executives
- Established trusted relationships with stakeholders through dependable, personalized, service-oriented support
- Division lead and SME for correspondence protocols, elevating branch work-product to 98% compliance with stringent Agency directives
Salon Manager
Ratner Companies
Oakton
01.1985 - 01.2000
- Supervised and managed a team of 82 staff members in various tasks.
- Managed scheduling and operations, tracked customer flow, and processed daily revenue and bank transactions
- Resolved client concerns, enhancing satisfaction and improving retention rates
- Built long-term client relationships through consistent, high-quality, regulation-compliant service
- Performed full array of cosmetology services, responsibly handling chemical agents
Education
MOS - Microsoft Office Specialist (MOS) Associate
Prince George's Community College
Upper Marlboro, MD 05.2026 - 05.2026
Accounting & Office Technologies Certificate -
Maryland Workforce And Technology Center
Baltimore, MD 01.2005 - 10.2005
Skills
- Customer Support
- Customer service
- Client Engagement
- Stakeholder Management
- Logistics coordination
- Administrative support
- Administrative Databases
- E-Government Travel Systems
- Data Accuracy
- Data confidentiality
- Microsoft Office
- Microsoft 365
- Adobe Acrobat
- Schedule management
- Task prioritization
- Decision-making
- Problem resolution
- Problem Solving
- Troubleshooting
- Virtual Team Leadership
- Team Collaboration
- Relationship Building
- Compliance knowledge
- Clear Communication
Education Honors
- Accounting & Office Technologies Certificate
- Microsoft Office Specialist (MOS), In Progress
- NASA Contractor Excellence Award, Outstanding Performance
- NASA Special Recognition, Customer Service Excellence
- Service Excellence Award, ServiceSource
Timeline
MOS - Microsoft Office Specialist (MOS) Associate
Prince George's Community College
05.2026 - 05.2026
Stewardship & Fiduciary
Private Administrative Support
01.2019 - 01.2025
Administrative Analyst
Federal Contractor
01.2018 - 01.2019
Administrative Assistant
Linden Resources
01.2016 - 01.2017
Executive Administrative Assistant
Federal Contractor
01.2010 - 01.2016
Accounting & Office Technologies Certificate -
Maryland Workforce And Technology Center
01.2005 - 10.2005
Salon Manager
Ratner Companies
01.1985 - 01.2000