Dynamic and detail-oriented professional with experience at American Legion Westminster, excelling in food preparation and customer service. Proven ability to maintain high hygiene standards while adapting to changing priorities. Recognized for enhancing kitchen efficiency and fostering a collaborative team environment, ensuring exceptional service during peak operations.
Overview
3
3
years of professional experience
Work History
Cook's Assistant
American Legion Westminster
04.2024 - 09.2024
Assisted in successful catering events by preparing ingredients, assembling platters, and delivering exceptional service to clients.
Ensured proper storage of ingredients by organizing and labeling items in designated areas according to safety guidelines.
Demonstrated flexibility by adapting to changing priorities or special requests from cook during meal preparation.
Maintained high levels of hygiene and food safety by regularly cleaning equipment, utensils, and kitchen workspaces.
Supported smooth restaurant operations by promptly restocking necessary supplies during peak hours.
Kept an organized kitchen workspace by properly disposing of trash, recycling materials, and breaking down boxes efficiently.
Improved kitchen efficiency by assisting in food preparation and maintaining a clean work environment.
Participated in monthly meetings with management to address concerns or suggestions for improving workflow within the kitchen environment.
Cleaned and maintained work areas, equipment and utensils.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Followed food safety practices and sanitation guidelines.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Maintained composure and work quality while under stress.
Barista
Gettysburg Military Museum
08.2023 - 04.2024
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assistance Head Housekeeper
Super 8 Hotel
07.2021 - 01.2023
Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
Trained and mentored all new personnel to maximize quality of service and performance.
Communicated repair needs to maintenance staff.
Maintained detailed records of maintenance needs and repairs, liaising with maintenance department for timely completion.
Worked with front desk to respond promptly to all guest requests.
Revised standard operating procedures as needed, keeping up-to-date with industry best practices for optimal performance results.
Collaborated with front desk personnel to address guest concerns promptly and courteously.
Streamlined housekeeping processes for increased efficiency and reduced labor costs.