Summary
Overview
Work History
Education
Skills
Education and Training
References
Additional Information
Timeline
Generic

Lori D. Stroman

Fort Washington

Summary

Highly-motivated Administrative Assistant with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised or supervised and quick at mastering new skills.

Overview

34
34
years of professional experience

Work History

Acting Administrative Supervisor

M-NCPPC
Greenbelt
07.2025 - Current
  • Supervise daily administrative operations and ensured process adherence.
  • Train/assist new employees on Admin. procedures and software tools. ERP-EAM-NEOGOV-ONPOINT TICKET
  • Manage correspondence and facilitate communication between departments regarding Incident reports, Contract information, AED inspections, HR, Payroll, AP, AR.
  • Oversaw inventory management and ordered supplies as needed.
  • Assist with budget preparation and monitor administrative expenses for Gen Management Fund 13550 with a budget of $2,148,073.00 and a Purchase card budget of $30,000.00.
  • Review employee timesheets regularly to ensure hours worked were accurately recorded and Time approve for 112+ employees.
  • Supervise a team of 3 administrative professionals and one seasonal employee, including training, scheduling, evaluating performance and providing feedback.
  • Conduct Admin staff performance evaluations and 6th month interim to monitor progress and individual skills.
  • Monitor inventory levels of office supplies to ensure adequate stock is available at all times. copy paper, kitchen supplies, ink for copiers.
  • Conducts Monthly Administrative staff and Coordinator meetings as well as leadership meetings to review progress toward goals and objectives and discuss any issues or changes in policy or procedure.
  • Provide guidance to staff members in the areas of customer service, data entry, filing systems, office equipment maintenance, and safety protocols.
  • Follow policies and procedures to ensure compliance with relevant laws and regulations.
  • Analyzed financial statements to identify areas where cost savings could be achieved.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments. Time card issues, violations.
  • Provide support for executive level personnel in preparing presentations materials such as charts, graphs, reports.
  • Approve and delegate P-Card purchase for payment to other P-card holders.
  • Monitored inventory levels of supplies needed for daily operations and placed orders when necessary.
  • Implemented a document tracking system which improved accuracy in filing documents.
  • Respond promptly to customer/ Staff inquiries via phone or email ensuring excellent customer service standards were met.
  • Ensures a positive, professional, demeanor, amongst staff and the patrons.
  • Provide insight and mentoring to newly hired employees to supply knowledge of various company programs and processes.
  • Ensure all administrative tasks were completed accurately and on time.
  • Ensures administrative team registers for mandatory trainings. (ACT - ETHICS- C.A.N.D.L.E - AED/CPR - SECURITY MENTOR TRAINING)
  • work with the Specialist team to retrieve reports that are need to keep track of multiple task financially and statically.
  • Liaison between management and leadership.

Principle Administrative Assistant III

M_NCPPC
Greenbelt
04.2017 - Current
  • Controlled and managed document processes to ensure accuracy and compliance with M-NCPPC policies.
  • Produced timely responses to sensitive inquiries from vendors, patrons, staff, and upper management.
  • Created and maintained digital and manual filing systems for tracking sensitive information in HR and Accounting.
  • Reviewed and revised new hire documents, providing recommendations and setup assistance as needed.
  • Compiled and responded to 10-30 emails daily to maintain effective communication.
  • Distributed memos requiring Deputy Director's and Division Chief's signatures, enhancing collaboration with vendors.
  • Scheduled fingerprint appointments and conference rooms per management requests for efficient meeting organization.
  • Provided backup administrative support to units during absences, ensuring seamless workflow.
  • Supported event planning by coordinating logistics and materials for programs.
  • Assisted in preparing reports and documents for internal and external use.
  • Organized and maintained electronic and physical filing systems for easy access.
  • Coordinated schedules and arranged meetings for department staff and management.
  • Maintained office supplies inventory, ensuring availability of necessary materials.
  • Provided administrative support during team projects, enhancing overall workflow efficiency.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Processed invoices for payment using accounting software applications.
  • Directed customer inquiries to appropriate department personnel.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Proofread content for typo-free emails and documentation.
  • Facilitated communication between different departments within the organization.
  • Compiled data from various sources into organized reports for review by management team.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Conducted research on various topics as requested by management.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Drove customer feedback to deliver information to management for corrective action.

Senior Administrative Assistant

The Maryland-National Capital Parks & Planning Commission, MNCPPC, Commission
Greenbelt
03.2009 - 04.2017
  • My duties consist of but not limited to:, Manage and procure majority of the office supplies, answer the telephones for both Arts and Sports divisions ensuring that the customers are referred to the appropriate person for response
  • Compose a variety of forms and correspondence for the office
  • Responsible for helping proofreading and producing final, error-free copy
  • (Expression Camp)
  • Use spreadsheet or other software to enter data and perform computations using tables, graphs, and basic statistics
  • Extracts and compiles data from records, files, correspondence, and other documents to prepare administrative or other reports
  • Prepared purchase orders, purchase requisitions and check request for procurement
  • Maintain bookkeeping records for revenues and expenditures of division or formal work unit
  • Assigns proper accounting codes
  • Verifies records for accuracy and resolves any discrepancies
  • Ensures conformance with established procedures
  • Maintain office filing system and database
  • Enters and updates information
  • Searches files and other information sources to answer questions or assemble data for supervisor or other staff
  • Assisted with time cards in the absents of the administrator
  • Maintains calendar for meetings in conference room for employees of MNCPPC
  • Receives, opens, and screens mail for staff
  • Also gives to appropriate person for response
  • Assist staff to provide administrative program support
  • Works with staff, and others to provide information, gather data, and prepare appropriate records
  • Collects money from staff for events or the community for classes, late fees for camps, employee event tickets
  • I issue documents or receipts, and records transaction
  • Other duties included faxing, copying, creating data spreadsheets (excel), typing memos and update phone listing for the division
  • Assisted with these programs for the Arts Division, Expression Talk Up and Not Down
  • Camp, FAM Tour I & II,
  • Created database for the Year of the Arts Project 2013
  • Certified finger printer for FBI background checks for the Arts Department.The Maryland-National Capital Parks & Planning

Programs Facilities Managers Aide III

03.2008 - 01.2009
  • My duties were as follows:
  • Managed and procured all office supplies, answered the telephones, sorted and distributed the mail
  • Prepared purchase orders and purchase requisitions and check request for procurement
  • Maintained employee and office administrative files
  • Created and maintained binders, registration and for Expressions Camp
  • Assisted with time cards in the absents of the administrator
  • Other duties included faxing, copying, creating data spreadsheets (excel), typing memos and updating organizational charts.

Receptionist/Administrative Assistant

R.M. Thornton, Inc
06.2002 - 09.2003
  • Created and organized files for new hires, maintained Verizon phone bills and safety logs/manual for contractors
  • Answered a multi-phone line module, routed calls and took messages when necessary
  • Notified and updated contractors in the field on current job related issues
  • Received and distributed office mail and faxes when appropriate
  • Created and distributed purchase order numbers to the field representatives for ordering or buying supplies as needed
  • Deposited company checks daily and other administrative tasks when assigned.

Program Facility Manager Aide II

The Maryland-National Capital Parks & Planning Commission, MNCPPC
04.1998 - 04.2000
  • Managed and procured all office supplies, answered the telephones, sorted and distributed the mail
  • Prepared purchase orders and purchase requisitions for supplies procurement
  • Maintained employee and office administrative files
  • Scheduled interviews and prepared support materials
  • Monitored time and attendance, i.e., prepared time sheets and absentee calendars
  • Other duties included faxing, copying, creating data spreadsheets (excel), typing memos and updating organizational charts
  • Assisted at Cosca Regional Park for a year with Administrative duties, filing, coping, timecards, scheduling and maintain park permits for the pavilion and pic nic areas for party's, answering the phones, worked with the volunteers getting them signed up.
  • As well as maintained computed files manually and digitally.

Assistant Manager

Parade of Shoes
Landover
04.1994 - 01.1998
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised 3 to 5 sales associates while on duty
  • Responsible for the monthly product inventory i.e.; shipping and receiving
  • Maintained daily cash receipt reports for management
  • Interacted daily with customers, displayed outstanding customer relation skills in assisting customers in making store purchases to their satisfaction
  • My responsibilities were as follows:, Ensured that the store was opened on time each day for business
  • Assisted customers with store purchases
  • Promoted key fashion items for sales
  • Processed store credit applications
  • Maintained a clean working environment at the store, i.e., folded clothes, vacuumed and dusted.

Medical Records Clerk w, Receptionist w/ Network Support Center, Data Entry Clerk w/ District Photo

Group Health Association
10.1993 - 03.1994
  • I held various short-term assignments/jobs at different locations

Microsoft
05.1991 - 09.1993
  • Suite 2007 - Outlook (email), Word, Excel, PowerPoint and Access
  • Operating Systems - OS 98/95, WIN NT, 2000
  • Basic Data Entry
  • Basic Navigation of the Netscape and Internet Explorer (World Wide Web-WWW)
  • Basic Calculator & 10 Key Punch Machine 55 WPM Typing Speed
  • Cjis certified

Education

Bachelor of Science - Business Management/Certificate in Administration

University of Phoenix
Online
06.2018

Graham Webb Training - Advanced courses for hair license - Mastery of Cutting And Color

University Of Phoenix
Roslyn, VA
01.2008

License Cosmetologist - Cosmetology

Scanners International Beauty Academy
Washington, DC
01.2001

Diploma - General Studies

Friendly High School
01.1989

Skills

  • Schedule Management
  • Database and Client Management Systems
  • Task Prioritization
  • Verbal and Written Communication
  • Document and File Management
  • Supply Inventory Control
  • Resource Coordination and Allocation
  • Office Equipment Operation
  • Professional and Courteous
  • Judgment and Decision Making
  • Computers and Technology
  • Multitasking and Time Management
  • Strong Organizational Skills
  • Accounting and Bookkeeping
  • Payroll Administration
  • Employee Communications
  • Clear Communication

Education and Training

other

References

References Upon Request

Additional Information

  • (Finger Printing)

Timeline

Acting Administrative Supervisor

M-NCPPC
07.2025 - Current

Principle Administrative Assistant III

M_NCPPC
04.2017 - Current

Senior Administrative Assistant

The Maryland-National Capital Parks & Planning Commission, MNCPPC, Commission
03.2009 - 04.2017

Programs Facilities Managers Aide III

03.2008 - 01.2009

Receptionist/Administrative Assistant

R.M. Thornton, Inc
06.2002 - 09.2003

Program Facility Manager Aide II

The Maryland-National Capital Parks & Planning Commission, MNCPPC
04.1998 - 04.2000

Assistant Manager

Parade of Shoes
04.1994 - 01.1998

Medical Records Clerk w, Receptionist w/ Network Support Center, Data Entry Clerk w/ District Photo

Group Health Association
10.1993 - 03.1994

Microsoft
05.1991 - 09.1993

Bachelor of Science - Business Management/Certificate in Administration

University of Phoenix

Graham Webb Training - Advanced courses for hair license - Mastery of Cutting And Color

University Of Phoenix

License Cosmetologist - Cosmetology

Scanners International Beauty Academy

Diploma - General Studies

Friendly High School

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Lori D. Stroman