Lori'elle Fisher
Germanton
Summary
Experienced Optometric Tech with 20+ years background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Paraoptometric Technician-Level III
Shady Grove Eye & Vision Care
2003.12 - Current
- Optimized the use of ophthalmic equipment through regular maintenance and calibration, ensuring accurate test results for patients.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Demonstrated strong teamwork skills by collaborating effectively with fellow technicians and optometrists to provide high-quality patient care.
- Supported doctors in diagnosing eye conditions by conducting essential diagnostic tests such as visual acuity measurements and optical coherence tomography scans.
- Assisted in fitting patients with contact lenses or eyeglasses, resulting in improved vision and comfort for patients.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Provided compassionate care to all patients during their visit, fostering a positive experience at the eye clinic.
- Demonstrated commitment to patient privacy by adhering to strict confidentiality guidelines when handling sensitive medical information.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Played an integral role in the growth of the practice by providing exceptional care and fostering lasting relationships with satisfied patients.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Prepared and administered medications to patients as prescribed by optometrist.
- Assisted optometrists in detecting early signs of ocular diseases like glaucoma or macular degeneration through thorough retinal exams.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Facilitated smooth clinic operations by managing inventory levels of optical supplies, ordering new materials as needed.
- Collaborated with optometry staff to reach individual and team goals.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for infection control.
- Identified issues during preliminary exam and addressed concerns with physician.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology.
Education
No Degree - Surgical Coordinator
Star Technical Institute
Upper Darby, PA06.1996
High School Diploma -
Upper Darby Senior High School
Drexel Hill, PA06.1993
Skills
- Medical Evaluation
- Clinical Documentation
- Strong Interpersonal Communication
- Patient Medical Histories
- Medical Equipment Operations
- Reading Comprehension
- Collaboration Skills
- Patient Engagement
- Restocking Supplies
- Clerical Support
- Exam Prep
- Insurance Eligibility
- Patient Scheduling
- Preliminary Testing
- Answering Questions
- Quality Patient Care
Certification
- CPO - Certified Paraoptometric-2012-2013
- CPOA - Certified Paraoptometric Assistant-2013-2016
Timeline
Paraoptometric Technician-Level III
Shady Grove Eye & Vision Care
2003.12 - Current
No Degree - Surgical Coordinator
Star Technical Institute
High School Diploma -
Upper Darby Senior High School
- CPO - Certified Paraoptometric-2012-2013
- CPOA - Certified Paraoptometric Assistant-2013-2016
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