Loukas Nicholas
Boyds
Summary
Dedicated professional with extensive cleaning expertise and customer service skills honed at Maryland Soccer Plex and Party City. Proven ability to enhance facility cleanliness and promote a respectful environment. Adept in sanitization techniques and team collaboration, consistently improving customer satisfaction and operational efficiency. Committed to maintaining high standards in all tasks. Easily adaptable to any situation/ standards.
Overview
1
1
year of professional experience
Work History
Janitor
Maryland Soccer Plex
04.2024 - 08.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Moved furniture for cleaning and set up for special events.
Floor Cashier
Party City
10.2023 - 10.2023
- Assisted customers in locating items, providing product information and recommendations.
- Demonstrated adaptability by learning new software systems quickly for seamless transitions between registers when necessary.
- Enhanced store cleanliness, organizing shelves and displays to create an inviting environment.
- Managed customer returns and exchanges, resolving issues promptly and professionally.
- Maintained accurate cash balances with diligent record-keeping and cash management.
- Developed strong relationships with regular customers through exceptional service leading increased loyalty towards the brand.
- Improved customer satisfaction by efficiently handling transactions and addressing concerns.
- Supported inventory control efforts by accurately scanning items and updating records as needed.
- Streamlined checkout process for faster service and better customer experience.
- Reduced wait times by quickly processing transactions, ensuring a smooth flow at the cashier counter.
Education
Associate of Science - Marine Biology
University of Maine
Maine 05-2029
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Facilities maintenance
- Floor maintenance
- Sanitization techniques
- Ladder safety
- Team collaboration
- Floor cleaning and buffing
- Maintenance
- Physical stamina
- Window cleaning
Timeline
Janitor
Maryland Soccer Plex
04.2024 - 08.2024
Floor Cashier
Party City
10.2023 - 10.2023
Associate of Science - Marine Biology
University of Maine
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