Love(Mamata) Nepali
Towson
Summary
Dedicated professional with a strong foundation in customer service and tutoring methodologies. Proven ability to design personalized lesson plans and resolve customer inquiries effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Compass
Idaho City
11.2021 - 05.2022
- I assisted customers with product inquiries and provided recommendations as needed.
- I collaborated with team members to manage peak hours and minimize wait times.
- I trained new cashiers on checkout procedures and customer service standards effectively.
- I resolved customer complaints and concerns with professionalism and empathy during transactions.
- I performed other duties as assigned by management.
Home Tutor
Self-employeed
Kathmandu
02.2018 - 08.2021
- I tutored subjects like mathematics, science, and computer science to middle school students when I was in high school.
- I designed personalized lesson plans to meet students' needs.
- I implemented different study strategies to improve the overall performance in the class.
- I maintained communication with parents regarding homework and tutoring schedules and provided feedbacks to studets and their parents too on academic performance and growth.
Education
Bachelor of Science - Mathematical And Computer Science
Towson University
Baltimore, MD12-2026
Associate of Science - Computer Science
The Community College of Baltimore County
Essex, MD05-2024
Skills
- Customer service
- Tutoring methodologies
- Team collaboration
- Problem solving
- Communication skills
- Work ethic and integrity
- Java programming
- Mathematics instruction
- Programming languages
- Goal setting assistance
- Linear algebra
- Pre-calculus
- Effective communication
- Time management
- Calculus expertise
- Calculus foundations
- High-level calculus
Affiliations
- Currently member of Robotics club, Astronomy club, Undergraduate research club, Tennis club, Nepali Student Association club, International Student Organization
- Former president of math club, science club in highschool
Languages
English
Professional
Nepali
Professional
Hindi
Elementary
Accomplishments
- Made it to dean's list on spring 2024, presidents list on fall 2023 at CCBC
- Managed to get 3.5 gpa taking 19 credits on spring 2025 at Towson University
Certification
- Itech club AI Learn-A-Thon
References
References available upon request.
Timeline
Cashier
Compass
11.2021 - 05.2022
Home Tutor
Self-employeed
02.2018 - 08.2021
Bachelor of Science - Mathematical And Computer Science
Towson University
Associate of Science - Computer Science
The Community College of Baltimore County