LUCIANA FERREIRA
Gaithersburg
Summary
Results-driven Transport and Logistics Analyst at Gerdau Long Steel, adept in data analysis and logistics coordination. Successfully reduced transportation costs through strategic route planning and vendor negotiation. Recognized for enhancing team performance via training initiatives and fostering strong client relationships, leading to increased satisfaction and operational efficiency.
Experienced with logistics analysis, supply chain management, and process optimization. Utilizes data-driven strategies to improve operational efficiency and achieve cost savings. Knowledge of strategic planning, problem-solving, and effective communication for successful logistics management.
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
9
9
years of professional experience
Work History
Transport and Logistics Analyst
Gerdau Long Steel
03.2012 - 06.2018
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Provided training on new systems and process improvements to promote adoption among team members within the logistics department.
- Conducted thorough data analysis, providing valuable insights for strategic decision-making in logistics operations.
- Coordinated resolution of issues with warehouses, sales brokers and carriers.
- Reduced transportation costs, coordinating optimal shipping routes and negotiating carrier contracts.
- Processed purchase orders according to internal policies, verifying factors such as on-time delivery, minimal cost sourcing and weight compliance.
- Analyzed transportation data, identifying trends to inform future route planning decisions and reduce transit times.
- Tracked orders and notified customers of status or potential delays.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Authored technical documentation on logistical performance for review with [Type] committee, providing valuable data on business performance.
SALES MANAGER
MANAGEMENT BRAZIL PART
05.2009 - 01.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
BBA -
JK COLLEGE
Brazil, IN12-2013
Skills
- Data analysis
- Transportation management
- Supply chain optimization
- Vendor negotiation
- Customer service
- Logistics coordination
- Logistics analysis
- Transportation planning
Languages
Spanish
Elementary
Portuguese
Native or Bilingual
Timeline
Transport and Logistics Analyst
Gerdau Long Steel
03.2012 - 06.2018
SALES MANAGER
MANAGEMENT BRAZIL PART
05.2009 - 01.2012
BBA -
JK COLLEGE
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