LUIS ANDRES SEPULVEDA
Odenton
Summary
Personable Parts Sales professional with 3 years of Honda parts experience. Communicates with customers to decipher needs and researches rare items to fulfill requests. Operates POS system to process sales and applies computer proficiency to record and manage inventory transactions. Versed in managing inventory, identifying components and providing superior customer service to promote satisfaction. Resourceful automotive enthusiast. Skillfully researches replacement parts and accessories and maintains inventory to drive sales and brand loyalty. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
5
5
years of professional experience
Work History
Parts Specialist
DARCARS HONDA
Bowie, MD
12.2022 - 02.2026
- Assisted with merchandising retail product displays to increase sales.
- Identified required replacement parts using old parts, customer descriptions, or industry knowledge as reference.
- Maintained cleanliness, order and organization throughout parts department and inventory storage.
- Greeted and assisted customers and responded to inquiries and requests.
- Helped other stores in finding an item which they could not find themselves.
- Figured out problems with other departments of a difficult issue with customers or part.
- Taught new mechanics about the industry and parts of a certain vehicle.
- Managed inventory levels to ensure optimal stock availability and reduce delays in parts delivery.
- Oversaw order processing for parts, ensuring accuracy and timely fulfillment of customer requests.
- Trained new team members on parts systems and operational procedures to enhance team efficiency.
- Analyzed inventory data to identify trends, recommending adjustments to improve stock management processes.
- Collaborated with service department to source and supply necessary parts for repairs, improving turnaround time.
- Served customers in-store and by telephone to answer questions and place orders.
Shift Manager
Taco Bell Restaurant
Crofton, MD
01.2021 - 09.2022
- Supervised hourly and temporary personnel, provided work direction and reviewed work processes.
- Oversaw opening and closing duties and delegated tasks to team members for optimal productivity.
- Created weekly reports detailing sales figures, labor costs and other key metrics.
- Developed strategies to increase sales and profitability.
Education
High School Diploma -
Pearland High School
Pearland, TX05.2020
Skills
- Stock number and pricing data
- Parts installation knowledge
- Customer service
- Parts department organization
- Price negotiation
- Bilingual (Spanish English)
- Order fulfillment
- Inventory management
- Replacement parts identification
- Product recommendations
- Multitasking
- Safety awareness
- Heavy lifting
- Dependable and responsible
- Hand and power tools
- Electrical repair
- Low-voltage systems
- Electrical installations
- Circuit testing
- Problem-solving
- OSHA standards
LANGUAGES
English, Bilingual or Proficient (C2)
Spanish, Bilingual or Proficient (C2)
Timeline
Parts Specialist
DARCARS HONDA
12.2022 - 02.2026
Shift Manager
Taco Bell Restaurant
01.2021 - 09.2022
High School Diploma -
Pearland High School