LUIS AYALA
Dundalk
Summary
Personable and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. Skilled cleaning team member bringing more than 6 years of experience in cleaning environment. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Maintenance Technician /School Janitor
Baltimore City Public School System
03.2024 - Current
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Operated varied hand and power tools to complete repairs.
- Followed safety protocols to minimize workplace accidents.
- Safely and effectively handled wide range of cleaning products and solutions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Reported issues to property manager so effective resolutions could be put into place.
Sales Associate Manager
AutoZone
08.2023 - 10.2024
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
Custodian I - Unit 3
Anne Arundel County Public Schools - Folger McKinsey Elementary School
04.2021 - 03.2023
- Kept custodian equipment and machinery in working condition.
- Performed janitorial, groundskeeping and light maintenance work to enhance appearance of property.
- Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations.
- Sanitized and cleaned equipment and surfaces with solvents.
- Dusted and wiped down decorative structures, baseboards and common surfaces.
- Made minor repairs to building and equipment such as replacing light bulbs and ceiling tiles and performs other light preventive maintenance tasks and reports major building and equipment deficiencies needing repair.
- Cleaned restrooms and replenished consumables.
- Swept and mopped floors and vacuumed carpets.
- Mixed cleaners and solvents to prepare cleaning solutions according to specifications.
- Gathered and emptied trash and deposited recycling into appropriate receptacles.
- Set up, arranged and removed tables and chairs to prepare facilities for events.
- Restocked items and updated head custodian on inventory usage and supply needs.
- Stored toxic supplies properly to adhere to state and federal storage regulations.
- Operated equipment to move custodial supplies around different areas of building.
- Reported unusual occurrences and faulty equipment to supervisor for immediate remediation.
- Removed snow from sidewalks, steps, and parking lots.
- Made adjustments and minor repairs to environmental, plumbing and electrical systems.
- Addressed carpet stains and spills with steam-cleaning.
- Used proper equipment and chemicals to safely treat diverse flooring.
Custodian
Kennedy Sevices
03.2021 - 04.2021
- Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations.
- Restocked items and updated head custodian on inventory usage and supply needs.
- Performed janitorial, groundskeeping and light maintenance work to enhance appearance of property.
- Kept custodian equipment and machinery in working condition.
- Used proper equipment and chemicals to safely treat diverse flooring.
- Mixed cleaners and solvents to prepare cleaning solutions according to specifications.
- Gathered and emptied trash and deposited recycling into appropriate receptacles.
- Cleaned and polished furniture and fixtures.
- Addressed carpet stains and spills with steam-cleaning.
- Cleaned restrooms and replenished consumables.
- Set up, arranged and removed tables and chairs to prepare facilities for events.
- Sanitized and cleaned equipment and surfaces with solvents.
- Swept and mopped floors and vacuumed carpets.
Janitor
ServiceMaster
08.2020 - 03.2021
- Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations.
- Reported unusual occurrences and faulty equipment to supervisor for immediate remediation.
- Calculated supplies needed to keep cleaning and sanitizing equipment stocked.
- Removed snow from sidewalks, steps, and parking lots.
- Addressed carpet stains and spills with steam-cleaning.
- Cleaned restrooms and replenished consumables.
Lead Janitor
Melwood FBI
03.2020 - 08.2020
- Scrubbed, top-coated, buffed and varnished hard floors.
- Wiped down tabletops, chairs, and condiment containers.
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
- Dusted all furniture and fixtures thoroughly and carefully.
Carpet & Floor Tech
National Institute of Health
01.2018 - 10.2019
- Operated extractor to remove excess suds and water from carpet and furniture.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Performed specialty treatments on stains.
- Mixed water and chemicals in containers to prepare cleaning solutions.
Education
High School -
Montgomery Blair High
MDSkills
- First Aid/CPR
- Bloodborne Pathogen training
- Facilities maintenance
- Equipment
- Supervision
- Team management
- Customer service
- Attention to Detail
- Floor Cleaning and Buffing
- HAZMAT Knowledge
- Buffing and Waxing
- Tool management
- Documentation
- Grounds upkeep
- Reporting and documentation
- Apartment maintenance
- Maintaining components
- Groundskeeping
- Parts replacement
- Safety awareness
- Problem-solving
Certification
- Certified First Aid
- Certified Floor and Carpet specialist
- Certified Marble Floor Tech
- Boiler Technician
Languages
Spanish
Bilingual
Timeline
Maintenance Technician /School Janitor
Baltimore City Public School System
03.2024 - Current
Sales Associate Manager
AutoZone
08.2023 - 10.2024
Custodian I - Unit 3
Anne Arundel County Public Schools - Folger McKinsey Elementary School
04.2021 - 03.2023
Custodian
Kennedy Sevices
03.2021 - 04.2021
Janitor
ServiceMaster
08.2020 - 03.2021
Lead Janitor
Melwood FBI
03.2020 - 08.2020
Carpet & Floor Tech
National Institute of Health
01.2018 - 10.2019
High School -
Montgomery Blair High