Overview
Work History
Education
Skills
Timeline
Generic

LUIS B. CRESPO

Silver Spring,MD

Overview

7
7
years of professional experience

Work History

QA Analyst

Bethesda softworks- Zenimax
Rockville, MD
11.2022 - 07.2025
  • Identify and document in great detail bugs or issues found while testing
  • Verifying Game builds and locations met design specifications.
  • Constant communication with team members and Game developers on issues discovered.
  • Forum monitor several different social media platforms for issues players are experiencing to later test myself.
  • Verify in game bilingual content for spelling and pronunciation (Dialogue, and Voice over)
  • Bethesda softworks- Zenimax, Rockville, MD
  • Worked on tittles Starfeild, Elder scrolls online, and Indiana jones and the great circle

Part-time Sales Associate

Great Harvest Bread Company
US
01.2020 - 02.2021
  • Knead and mold dough to be ready to bake.
  • Prep for the following baking day.
  • Keep track of online and telephone orders.
  • Maintain cleanliness of the station and bakery.
  • Answer questions about specific loaves of bread.
  • Assist first-time customers with large orders.
  • Develop customer service and organizational/time management skills.
  • Great Harvest Bread Company, US

Part-time Sales Associate

Sherwin Williams
US
12.2018 - 10.2019
  • Company Overview: Paint store
  • Engage every customer and answer questions about their paint needs.
  • Maintain daily upkeep of the store, including product placement and display.
  • Act as inventory receiver and restocking specialist.
  • Play a major role in online or over-the-phone sales.
  • Build relationships with customers.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Sherwin Williams, US

Education

Bachelor of Arts - Digital Media Communications

Montgomery College
Rockville, Maryland, US
05-2023

Skills

  • Problem-solving
  • Microsoft Excel
  • Microsoft Word
  • Photography
  • Videography
  • Video Editing
  • Adobe Lightroom
  • Adobe Premiere
  • Adobe Premiere

Timeline

QA Analyst

Bethesda softworks- Zenimax
11.2022 - 07.2025

Part-time Sales Associate

Great Harvest Bread Company
01.2020 - 02.2021

Part-time Sales Associate

Sherwin Williams
12.2018 - 10.2019

Bachelor of Arts - Digital Media Communications

Montgomery College
LUIS B. CRESPO