Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Ramirez

Silver Spring,MD

Summary

I believe I'm an empathetic and patient person. I've developed patience through my time babysitting my nephew and helping my mom throughout the years with her babysitting business. Growing up she was always babysitting someone and sometimes she would need my help. Whether that was watching them for a couple of minutes or feeding them while she was doing something else. I believe working at Sardis also strengthened my patience. Sometimes customers have been rude but I have never lashed out. I understand that people have their own things going on and they're not personally attacking me. I just find the source of the problem and find a solution. I may not have much experience professionally but I'm always eager to learn. I tend to pick things up very quickly and find the best routes to complete tasks. I get along with people very well and I don't like conflict so I'm always making sure the people around me are happy. I do well in team environments, and working at Sardis helped with that as well. Being In sync with your co-workers goes a long way, and I plan to achieve that in every workplace I end up in.

Overview

5
5
years of professional experience

Work History

Restaurant Cashier

Sardis Pollo A La Brasa
08.2023 - 04.2024
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
  • Always checking on the customers to see if they're satisfied or have any concerns
  • If costumers had any questions that I couldn't answer I'd go out of my way to get the answer or direct them to someone who could

Babysitter

I Took Care Of My Nephew When He Was Around 2-3
06.2019 - 09.2019
  • Played games and put on their favorite shows
  • Organized and cleaned home after playing by picking up toys and straightening up their room
  • Gave them food their mom wanted them to have
  • Put them to sleep when it was time for their nap

Education

High School Diploma -

Paint Branch High School
Burtonsville, MD
06.2021

Skills

  • Excellent customer service
  • Patience and Empathy
  • Conflict Resolution
  • Problem-Solving
  • Adaptable and Flexible
  • Relationship Building
  • Reliable and Responsible
  • Active Listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Cashier

Sardis Pollo A La Brasa
08.2023 - 04.2024

Babysitter

I Took Care Of My Nephew When He Was Around 2-3
06.2019 - 09.2019

High School Diploma -

Paint Branch High School
Luis Ramirez