Luis Serna

Recent graduate of Towson University in Computer Science with a focus on Cyber Operations and leadership experience as a president of one of the largest student organizations. Hands-on experience in network analysis, system monitoring, and virtual environments. Course work has covered managing complex infrastructure, conducting systems analysis, and implementing security improvements to improve confidentiality, integrity, and accessibility. Recognized for operating an organization efficiently, implementing actionable changes, and unifying diverse organizations to reach a common goal. Bilingual in both English and Spanish

System Performance Monitoring

• Collaborated with team members to implement network monitoring system using Graylog for log aggregation, analysis, and performance tracking data across multi-domain virtual environment during semester-long cyber attacks.
• Conducted analysis of network traffic, system logs, and incidents in an attempt to identify patterns, optimize team security, and implement improvements
• Developed automated scripts using python, bash, and powershell for mass data processing and user audits.

Operational Improvements

• Assisted in configuration, system wide improvements, managing Windows Server 2022 Domain Controllers, Linux BIND DNS servers, and Apache web services.
• Implemented systematic approaches to incident responses and security optimization, conducted executive briefings with data oriented and operational reports
• Optimized inventory management and operational workflow at SEE Repair Services, achieving improvement in efficiency

Leadership

• President of Latin Student Organization (2022-2025), managing semester plans, budget allocation, vendor negotiations, and large-scale event coordination while securing funding from multiple sponsors
• Facilitated collaboration with other student organizations, demonstrating communication and adaptability with external groups.
• Awarded Towson University Student Government Association Visionary award for leadership in implementing organizational improvements and driving measurable student engagement initiatives.