Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Bates

Waldorf,MD

Summary

Professional service industry expert, ready to excel in fast-paced environment. Known for improving customer relations and streamlining service processes, leading to increased team productivity. Reliable and adaptable, recognized for fostering team collaboration and achieving goals. Skilled in diagnostics, customer communication, and time management.

Overview

16
16
years of professional experience

Work History

Groundman

Fort Myer Construction
02.2023 - 03.2024

Trained in safe operation of bucket truck to fix or replace street light fixtures throughout the city.

Trained in flagging and executing lane closures on city streets and highways.

Completed work orders on IPad to maintain an updated system.

Communicate with team and office to ensure efficient work schedule.

R6 Electrical Worker

Local 26 Union
01.2019 - 01.2023

Installed electrical systems in compliance with safety regulations and industry standards.


Conducted routine maintenance and troubleshooting on electrical equipment to ensure optimal performance.


Assisted senior electricians in complex projects, gaining hands-on experience with wiring and circuitry.


Interpreted technical diagrams and blueprints to execute installation tasks accurately.

Account Manager

Servarus Risk Management
03.2010 - 01.2019

Kept employees time for payroll.

Trained employees on the data entry system and audited their work.

Maintained relationships with clients and accounts.

Traveled to train facilities how to use our risk management tool.

Service Writer

Ft Washington Shell
02.2008 - 01.2010

Facilitated communication between customers and service departments, ensuring clear understanding of service needs.

Managed service appointments, optimizing scheduling for efficiency and customer satisfaction.

Developed comprehensive service estimates, detailing necessary repairs and associated costs for clients.

Coordinated workflow among technicians, improving turnaround times on vehicle servicing and repairs.

Education

High School Diploma -

Lackey High School
Indian Head, MD
06-1995

Skills

    Communication, explaining clearly what needs to be done and how to do it

    Patience I've coached soccer, football, basketball and baseball at all age levels I enjoy teaching and helping people improve at anything they're trying to achieve

    Creating camaraderie I like to lead by example by being able to do anything I would ask someone else to do You spend so much time around your work family, it makes life easier if you can help each other enjoy your time at work

Timeline

Groundman

Fort Myer Construction
02.2023 - 03.2024

R6 Electrical Worker

Local 26 Union
01.2019 - 01.2023

Account Manager

Servarus Risk Management
03.2010 - 01.2019

Service Writer

Ft Washington Shell
02.2008 - 01.2010

High School Diploma -

Lackey High School
Robert Bates