Lynette Stallings
Clinton
Summary
Dynamic restaurant management professional with extensive experience at KBP Foods, excelling in cost management and team leadership. Proven track record in enhancing customer satisfaction and driving operational efficiency. Skilled in inventory control and employee development, fostering a culture of excellence and accountability in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Managing Partner
KBP Foods
Annapolis
02.2017 - 02.2024
- Direct and Manage the Restaurant.
- Coach Co-Manager, Shift leaders and employees, Control speed of service Drive-Thur time, guest relations and complaints, food cost (gap), labor cost and Voice of the Customer.
Assistant Manager
Arby's Restaurant Group
Forestville
12.2014 - 06.2017
- Assist the General Manager with hiring, interviewing, scheduling, disciplining and terminating employees.
- In charge of ordering weekly food, paper and cleaning inventory.
- Responsible for daily, weekly and monthly inventory count.
- Set monthly restaurant priorities; including training, employee evaluations, monthly sales goals and speed of service times.
- Continually coaching and promoting excellent on customer practices.
- In charge of handle customer concerns.
Assistant General Manager
MUY Brands LLC
Oxon Hill
03.2011 - 05.2013
- Responsible for crew scheduling, interviewing and assists in the development of Shift Managers, Member Trainers and crew members.
- I assist the General Manager, in profit and loss, inventory control, food safety, labor cost and employee's evaluations.
- Help set priorities and achieve store goal.
- Maintain waste control.
- Demonstrate and delivery quality food, friendly customer service and cleanliness.
Assistant Manager
Bob Evans Farms Inc
Waldorf
05.2007 - 09.2010
- Directs employees to meet operational objective, works floor to ensure customer satisfaction, and enforces employee conduct rules and policies.
- Train employees front of the house and back of the house, control labor and waste dollars, good hiring recommendations, interviewing, control Variable cost generates sales.
- Complete daily deposit, daily inventory, and food quality walks.
- Employee's schedules and documentation as needed.
Education
Bachelor of Arts - Hospitality Management
Stratford University
Falls Church, VA06.2007
License Esthetician - Skin Care
Yvonne De Vilar Scientific School of Skin Care
Falls Church, VA01.2005
Skills
- Food Safety
- Inventory
- Inventory Control
- Sanitation
- Training
- Employee development
- Customer service
- Team leadership
- Cost management
- Conflict resolution
- Strategic planning
Certification
• Certified Food Service Manager 3/11/2022-02/21/2027
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Additional Information - Summary Of Relevant Skills
I am offering a combination of work experience and current practical training. Computer knowledgeable. Skilled in Food Safety, Sanitation, Nutrition, Menu Planning, Food Cost, Inventory Control, Purchasing and Receiving, Delivery Inspection, Dining Room Service, Expediting, Plate Presentation and Principle cooking methods.
Timeline
Managing Partner
KBP Foods
02.2017 - 02.2024
Assistant Manager
Arby's Restaurant Group
12.2014 - 06.2017
Assistant General Manager
MUY Brands LLC
03.2011 - 05.2013
Assistant Manager
Bob Evans Farms Inc
05.2007 - 09.2010
Bachelor of Arts - Hospitality Management
Stratford University
License Esthetician - Skin Care
Yvonne De Vilar Scientific School of Skin Care