Lynne Davies
Oxon hill
Overview
15
15
years of professional experience
Work History
Correctional Officer
DPSCS
Jessup, MD
09.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
Rural Mail Carrier
United States Postal Service
Severn, Maryland
01.2016 - 09.2024
- Provide customers along a rural route a variety of services, including delivering and collecting mail, and selling stamps, supplies, and money orders.
- Handled the transport of mail and parcel trays weighing as much as 70 pounds.
Customer Service Supervisor
United States Postal Service
Severn, Maryland
10.2018 - 03.2021
- Responsibilities included but not limited to management of morning processing and distribution operation
- Scheduling of all employees, daily employee expectations
- Reduction of premium hours while increasing efficiency
- Investigation and resolution of customer complaints
- Conducted office inspections to ensure compliance and efficiency.
University of Maryland College Park Campus
College Park, Maryland
01.2014 - 01.2016
- Responsible for the development of the work environment
- Select student workers with the skills and attributes necessary to support the operations of your department
- Communicate departmental goals, provide job descriptions, organize assignments and establish expectations for your students
- Responsible for training, motivating, communicating with, guiding and evaluating
University of Maryland College Park Campus
College Park, Maryland
01.2010 - 01.2014
- Generates revenues by attracting new customers; defining new and expanded services and products
- Welcomes customers by determining their coffee interests and needs
- Educates customers by presenting and explaining the coffee drink menu; answering questions
Education
Electrical Technician - Electrical Engineering
Lincoln Tech College
Columbia, MDInformation Technology - none completed
University of Maryland University College
Adelphi, Maryland01.2014
General studies -
Prince Georges community college
Largo, Maryland01.2012
High school Diploma -
Parkdale high school
Riverdale, Maryland06.2011
Skills
- Time Management
- People Management
- Strategic Planning
- Organizational Skills
- Effective listening skills
- Team Leadership
- Staff training/ development
- Efficient multitasker
- Customer service oriented
Timeline
Correctional Officer
DPSCS
09.2024 - Current
Customer Service Supervisor
United States Postal Service
10.2018 - 03.2021
Rural Mail Carrier
United States Postal Service
01.2016 - 09.2024
University of Maryland College Park Campus
01.2014 - 01.2016
University of Maryland College Park Campus
01.2010 - 01.2014
Information Technology - none completed
University of Maryland University College
General studies -
Prince Georges community college
Electrical Technician - Electrical Engineering
Lincoln Tech College
High school Diploma -
Parkdale high school