Lyshon Graham
Capitol Heights
Summary
Dedicated Dental Assistant with experience in both clinical assisting and front office operations. Skilled in chairside assisting, dental radiographs, treatment coordination, and insurance processing. Known for strong patient communication, organization, and the ability to maintain an efficient workflow in fast-paced dental environments, developed through years of management and dental office experience. Committed to providing quality patient care while supporting dentists and team members.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Magnolia Kid Friendly Dental
Mitchellville, MD
01.2025 - Current
- Assist dentist during restorative and general dental procedures
- Take and process dental radiographs (X-rays)
- Prepare and break down treatment rooms for procedures
- Sterilize instruments and maintain OSHA infection control standards
- Record patient charting and clinical notes
- Educate patients on oral hygiene and post-treatment care
- Ensure patient comfort during procedures
Manager
Potbelly Sandwich Shop
College Park, MD
01.2018 - Current
- Supervise staff and manage daily store operations
- Train new employees and oversee team performance
- Handle cash management and store closing procedures
- Ensure excellent customer service in a high-volume environment
- Maintain inventory and operational efficiency
Treatment Coordinator
Magnolia Kid Friendly Dental
Mitchellville, MD
09.2023 - 01.2025
- Presented treatment plans and explained procedures to patients
- Verified insurance benefits and submitted dental claims
- Coordinated patient treatment scheduling
- Communicated financial options and payment plans
- Maintained accurate patient records and documentation
- Assisted with office scheduling and daily workflow
Crew Member
Potbelly Sandwich Shop
College Park, MD
08.2017 - 01.2018
- Provided customer service and prepared food orders
- Operated cash register and handled transactions
- Maintained cleanliness and food safety standards
Education
Radiology Certification Program -
Southern Maryland Dental School
College Park, MD12-2025
High School Diploma - Allied Health / General Studies
Prince George’s Community College
Largo, MD01-2021
High School Diploma - undefined
Parkdale High School
Riverdale, MD01-2018
Skills
- Chairside Assisting
- Dental Radiographs
- Treatment Coordination
- Dental Insurance Verification & Claims
- Patient Education
- Dental Charting & Clinical Notes
- Instrument Sterilization & Infection Control
- Treatment Scheduling
- Patient Care & Comfort
- Team Collaboration
- OpenDental
Certification
- CPR Certified
- Dental Radiology Certification
- Continuing Education Courses in Dental Assisting
Timeline
Dental Assistant
Magnolia Kid Friendly Dental
01.2025 - Current
Treatment Coordinator
Magnolia Kid Friendly Dental
09.2023 - 01.2025
Manager
Potbelly Sandwich Shop
01.2018 - Current
Crew Member
Potbelly Sandwich Shop
08.2017 - 01.2018
High School Diploma - undefined
Parkdale High School
Radiology Certification Program -
Southern Maryland Dental School
High School Diploma - Allied Health / General Studies
Prince George’s Community College