Summary
Overview
Work History
Education
Skills
Websites
Timeline
ABOUT ME
Generic
Mackenzie Mummaw

Mackenzie Mummaw

Mechanicsville

Summary

Pursue opportunities that will allow me to grow in my practice. Be able to contribute my own skills and abilities to help promote corporate mission and team-oriented goals.


Overview

5
5
years of professional experience

Work History

Administrative Support Coordinator

Hess Agency
01.2019 - 08.2019
  • Data entry using an advanced computer software system.
  • Customer Service which includes, answering phones and greeting customers.
  • Take payments from customers and process through remote deposit system, including but not limited to complicated agency billing procedures.
  • Maintain Office supply inventory, restocking when necessary.
  • Assists Billing department with depositing payments and keeping record of deposit slips to ensure appropriate application to policies and companies.
  • Scan and maintain customer insurance files, that include personal and confidential information. Receive and distribute mail to agents.

Barista Shift Supervisor

Starbucks
10.2014 - 01.2019
  • Oversee and maintain daily tasks of baristas, promote employee growth, morale, and teamwork.
  • Enforced food safety standards, preventative maintenance through the clean safe, and ready checklist.
  • Opened and closed store according to the expectations of management, along with cash handling and deposits.
  • (promoted to supervisor of the AST/Licensed store manual on February 8th, 2017.)

Education

No Degree - General Studies

Central Gerogia Technical College
Macon, GA
01-2022

High School Diploma -

Donegal High School
Mount Joy, PA
05-2014

Skills

  • Verbal communication
  • File organization
  • Scheduling appointments
  • Administrative procedures
  • Document management
  • Proofreading
  • Teamwork and collaboration
  • Customer service
  • Multitasking and organization
  • Phone and email etiquette
  • Microsoft office
  • Appointment scheduling
  • Schedule management

Timeline

Administrative Support Coordinator

Hess Agency
01.2019 - 08.2019

Barista Shift Supervisor

Starbucks
10.2014 - 01.2019

No Degree - General Studies

Central Gerogia Technical College

High School Diploma -

Donegal High School

ABOUT ME

I graduated from Donegal High School in 2014. I got married in 2018 and moved to Georgia, then to Maryland in 2023. My husband, whom is active duty Air Force, works out of Andrews. Because of the political climate, I decided to step back into the work force after being a stay at home wife and pursuing my education. 

Mackenzie Mummaw