Mackenzie Nodier
Edgemere
Summary
Dynamic and detail-oriented professional with experience at Excelsia Injury Care, excelling in data management and customer service. Proven ability to enhance operational efficiency and deliver exceptional support. Strong verbal communication skills, fostering positive interactions and working with team members.
Overview
1
1
year of professional experience
Work History
Office Clerk
Excelsia Injury Care
09.2025 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Customer Service Representative
Spunk Fitness
02.2025 - 09.2025
- Responded to customer requests for products, services, and company information.
- Responded proactively and positively to rapid change.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Education
High School Diploma -
Sparrows Point High School
Sparrows Point, Maryland06-2025
Skills
- Record preparation
- Data management
- Document scanning
- Business correspondence
- Mail distribution
- Records management
- Professional and mature
- File organization
- Word processing
- Telephone reception
- Verbal communication
- Maintaining records
- Scheduling appointments
Timeline
Office Clerk
Excelsia Injury Care
09.2025 - Current
Customer Service Representative
Spunk Fitness
02.2025 - 09.2025
High School Diploma -
Sparrows Point High School