Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mackenzie Swihart

Mackenzie Swihart

Bethesda

Summary

Dynamic leader with a proven track record, adept in strategic planning and staff management. Excelled in driving sales growth and fostering professional relationships, while championing diversity and inclusion. Skilled in broker transactions and styling, demonstrating exceptional multitasking and critical thinking abilities. Achievements include significant business growth and high client satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Flagship Store Manager

Buck Mason
05.2023 - Current
  • Drive revenue growth by identifying new business opportunities and forging strategic partnerships.
  • Fostered an inclusive environment where diverse perspectives were valued and embraced for greater team success.
  • Set and maintained a high standard for customer service, visual standards, and overall customer experience.
  • Collaborated closely with corporate teams to align store goals with company-wide objectives resulting in seamless execution of initiatives.

Flagship Store Manager

Buckle
05.2020 - 05.2023
  • Exemplified consistent growth in all areas of business that resulted in a promotion to Store Director of in Opry Mills- Nashville, TN.
  • Develop and train store managers successfully in fast-paced environment through proactive communication and positive feedback.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Drive sales through excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Create employee and stores schedules to align coverage with forecasted demands, forecasted customer levels, individual employee knowledge, and service requirements.
  • Hire, delegate and review sales staff performance and provided comprehensive coaching in styling, salesmanship, guest loyalty, and leader development.
  • Maintain proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and rotate merchandise and displays to feature new products and promotions.

Diversity and Inclusion Council Member

Buckle
02.2022 - Current


  • Liaised with internal communications team to develop engaging and inspiring inclusion and diversity communication strategy.
  • Provide perspective, insights and knowledge on inclusion and diversity subjects.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Associate Real Estate Broker & Property Manager

VPM & Pyramid Realty
05.2017 - 06.2020
  • Generated lists of properties for sale, locations, descriptions and available financing options.
  • Coordinated rental agreements for 300+ properties, keeping occupancy high and helping renters find suitable spaces.
  • Advocated for client needs and obtained desired considerations for sales and purchases.
  • Negotiated purchase contracts and lease agreements to establish maximum value for clients.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Maximized rental income while minimizing expenses through effective planning and control.

Stylist

Windsor Fashions
09.2015 - 04.2016

Education

Fashion Merchandising

Cal State University, Northridge
Northridge, CA

High School Diploma -

Northwood High School
Nappanee, IN
05.2015

Skills

  • Product and Service Knowledge
  • Staff Management
  • Goals and Performance
  • Partnership Building
  • Sales Expertise
  • Strategic Planning and Development
  • Product Knowledge
  • Effective Multitasking
  • Public Speaking and Presentations
  • Critical Thinking
  • Broker Transactions
  • Professional Relationships

Certification

  • CNP - Certified Notary Public 2017-2023
  • CRB - Certified Real Estate Brokerage Manager 2017-2022
  • CPM - Certified Property Manager

Timeline

Flagship Store Manager

Buck Mason
05.2023 - Current

Diversity and Inclusion Council Member

Buckle
02.2022 - Current

Flagship Store Manager

Buckle
05.2020 - 05.2023

Associate Real Estate Broker & Property Manager

VPM & Pyramid Realty
05.2017 - 06.2020

Stylist

Windsor Fashions
09.2015 - 04.2016

Fashion Merchandising

Cal State University, Northridge

High School Diploma -

Northwood High School

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