Bounhacksa Phanphengdy
Rosedale
Summary
Driven restaurant server with several years of foodservice experience. Skillful in memorizing detailed menus for thorough customer education. Commended and recognized for maintaining positive attitude and great sense of humor during peak hours.
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Server
Thai Rainbow
Middle River
10.2020 - 04.2025
- Communicated effectively with kitchen staff regarding order status updates.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Greeted and seated customers promptly, courteously, and professionally.
- Calculated charges, issued table checks, and collected payments from customers.
Restaurant Server
Hibachi Kaze Sushi Bar
Dallas
05.2018 - 10.2020
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Adhered to established sanitation standards at all times while serving food or drinks.
- Recorded orders accurately into the Point of Sale system.
- Assisted other servers as needed during peak hours or special events.
- Provided exceptional service to high volume of daily customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Stocked server areas with supplies before, during and after shifts.
- Managed multiple tasks simultaneously while providing excellent customer service.
Education
Associate of Science - Business Administration
Dallas College
Dallas, TX12-2020
Skills
- Food safety
- Menu knowledge
- Table management
- Customer satisfaction
- Menu memorization
- Alcohol service
- Bar restocking
Certification
- Bartending certificate
Timeline
Restaurant Server
Thai Rainbow
10.2020 - 04.2025
Restaurant Server
Hibachi Kaze Sushi Bar
05.2018 - 10.2020
Associate of Science - Business Administration
Dallas College