Madelynn Markell
Williamsport
Summary
Dedicated professional with experience in an office environment and gym operations. Known for strong stress tolerance and commitment to managing operations and fostering a supportive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pediatric Dental Assistant
Frederick Pediatric Dentistry
06.2025 - Current
- Assisted in patient intake and preparation for dental procedures.
- Managed sterilization of instruments and maintained cleanliness of treatment areas.
- Supported dentists during procedures by providing necessary tools and materials.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Documented patient information and treatment notes accurately in electronic records.
- Communicated effectively with children to alleviate anxiety during dental visits.
- Collaborated with team members to ensure smooth clinic operations and patient flow.
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment as needed.
- Provided post-operative care instructions to parents or guardians, promoting proper healing and recovery after dental treatments.
Gym Receptionist
Washco Managment
05.2023 - 03.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Utilized multi-line phone systems to manage incoming calls and direct them appropriately.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed gym memberships in an organized fashion by effectively communicating with individuals wanting to begin or cancel their gym membership.
- Checked members into gym by scanning badges.
- Handled customer inquiries, providing information on services and membership options.
- Processed payments and memberships using point-of-sale systems efficiently.
- Assisted in resolving member complaints, fostering a positive gym environment.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Managed inventory levels of towels, cleaning supplies, and other amenities for optimal availability to members.
Lifeguard
YMCA Of Hagerstown
04.2023 - 09.2024
- Monitored pool activities to ensure safety and compliance with facility regulations.
- Responded promptly to emergencies, performing first aid and CPR as needed.
- Maintained clean and orderly pool areas, enhancing guest experience and safety.
- Assisted in training new lifeguards on safety protocols and emergency response procedures.
- Developed community engagement initiatives to promote health and wellness programs at the YMCA.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
Education
Associate of Science - Biology
Hagerstown Community College
Hagerstown, MD05-2025
High School Diploma -
Williamsport High School
Williamsport, MD05-2025
Skills
- Strong communication skills
- Professionalism and ethics
- Stress tolerance
- Continuing education commitment
- Problem-solving capacity
- Reception desk management
- Customer service
- Call answering and routing
- Data entry
- Professional demeanor
Certification
- First Aid/CPR Certified
- Lifeguard and First Aid Training - April 2023-2027
Timeline
Pediatric Dental Assistant
Frederick Pediatric Dentistry
06.2025 - Current
Gym Receptionist
Washco Managment
05.2023 - 03.2025
Lifeguard
YMCA Of Hagerstown
04.2023 - 09.2024
Associate of Science - Biology
Hagerstown Community College
High School Diploma -
Williamsport High School